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",{"id":800,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":801,"copyright":142,"fieldtype":144,"meta_data":802,"is_external_url":38},153602011332992,"https://a.storyblok.com/f/285561750510308/1920x1080/33ab1dc51a/02_01.png",{},{"_uid":804,"text":805,"media":812,"component":146,"media_border":38},"879e6e57-c08b-4858-b7cf-75f8df73253e",{"type":17,"content":806},[807],{"type":20,"attrs":808,"content":809},{"textAlign":35},[810],{"text":811,"type":119},"Afin de s’adapter à différents styles d’apprentissage, le contenu est présenté sous forme de formats variés, concis et adaptés aux appareils mobiles, comme des vidéos courtes, des jeux-questionnaires et des modules basés sur des histoires.",{"id":813,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":814,"copyright":142,"fieldtype":144,"meta_data":815,"is_external_url":38},153602011304318,"https://a.storyblok.com/f/285561750510308/x/de5917345c/02_02.mp4",{},{"_uid":817,"text":818,"media":825,"component":146,"media_border":38},"d62f1d63-4275-4cda-9be4-5d1757b5b59d",{"type":17,"content":819},[820],{"type":20,"attrs":821,"content":822},{"textAlign":35},[823],{"text":824,"type":119},"Les nouveaux utilisateurs et nouvelles utilisatrices commencent par un parcours d’introduction qui sert de tutoriel sur le fonctionnement de l’application et les concepts fondamentaux avant d’accéder à l’intégralité du contenu.",{"id":826,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":827,"copyright":142,"fieldtype":144,"meta_data":828,"is_external_url":38},153602011312511,"https://a.storyblok.com/f/285561750510308/1920x1080/fc100d745f/02_03.png",{},{"_uid":830,"text":831,"media":840,"component":146,"media_border":38},"faa14e01-5cef-4e14-90a2-c6ac7d01af5f",{"type":17,"content":832},[833,838],{"type":20,"attrs":834,"content":835},{"textAlign":35},[836],{"text":837,"type":119},"La complétion de chaque aventure déclenche l’évolution de Glo et des options de personnalisation, transformant ces choix esthétiques en autant de façons d’affirmer son individualité.",{"type":20,"attrs":839},{"textAlign":35},{"id":841,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":842,"copyright":142,"fieldtype":144,"meta_data":843,"is_external_url":38},153602011296125,"https://a.storyblok.com/f/285561750510308/1920x1081/0332c90d65/02_04.png",{},"Un contenu éducatif expert rendu accessible par la ludification",{"_uid":846,"items":847,"title":887,"component":173},"b1a8c317-e64b-4148-b724-6427b083d01b",[848,863,878],{"_uid":849,"text":850,"media":859,"component":146,"media_border":38},"10077e4c-b998-4da4-9716-4944c3046a14",{"type":17,"content":851},[852,857],{"type":20,"attrs":853,"content":854},{"textAlign":35},[855],{"text":856,"type":119},"L’apparence de Glo évolue avec l’engagement des utilisateur·trices, débloquant des accessoires et des skins exclusifs en fonction de la progression dans les parcours d’apprentissage. 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La confidentialité n’est pas qu’un impératif, c’est un principe directeur qui a façonné chacune de nos décisions, tout au long du projet.",{"type":20,"attrs":901,"content":902},{"textAlign":35},[903],{"text":904,"type":119},"Toutes les données des utilisateur·trices sont stockées localement sur l’appareil, éliminant le besoin de comptes utilisateur·trice, de stockage infonuagique ou de suivi côté serveur. Pour une population vulnérable qui inclut des mineur·es explorant des sujets sensibles comme la cyberintimidation et la santé mentale, ce n’est pas qu’une spécification technique, c’est une déclaration profonde de respect et de sécurité. ",{"type":20,"attrs":906,"content":907},{"textAlign":35},[908],{"text":909,"type":119},"Le résultat est une application qui protège les jeunes plutôt que de les surveiller.",{"id":911,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":912,"copyright":142,"fieldtype":144,"meta_data":913,"is_external_url":38},153603875963514,"https://a.storyblok.com/f/285561750510308/1920x1081/e13a134257/04_02.png",{},{"_uid":915,"text":916,"media":949,"component":146,"media_border":38},"c0f473a4-bdc4-42a7-bded-e3dd81521fe1",{"type":17,"content":917},[918],{"type":20,"attrs":919,"content":920},{"textAlign":35},[921,926,933,938,944],{"text":922,"type":119,"marks":923},"L’éthique est au cœur de chaque décision de conception. Le système de notifications",[924],{"type":122,"attrs":925},{"color":124},{"text":927,"type":119,"marks":928}," ",[929,931],{"type":122,"attrs":930},{"color":124},{"type":932},"italic",{"text":934,"type":119,"marks":935},"encourage les choix autonomes des utilisateur·trices sans utiliser des tactiques de culpabilisation ou créer un sentiment d’urgence (",[936],{"type":122,"attrs":937},{"color":124},{"text":939,"type":119,"marks":940},"FOMO",[941,943],{"type":122,"attrs":942},{"color":124},{"type":932},{"text":945,"type":119,"marks":946},"). 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Cela a été rendu possible grâce au financement public permettant à l’équipe de se concentrer purement sur le bénéfice utilisateur·trice.",[974],{"type":122,"attrs":975},{"color":124},{"id":977,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":978,"copyright":142,"fieldtype":144,"meta_data":979,"is_external_url":38},153605349577549,"https://a.storyblok.com/f/285561750510308/1920x1081/57cf8b8bd9/04_04.png",{},"L’éthique et la confidentialité comme moteurs",{"_uid":982,"items":983,"title":1019,"component":173},"72cf3ed7-d894-4abc-a722-e7e78437bd00",[984,997,1010],{"_uid":985,"text":986,"media":993,"component":146,"media_border":38},"67bc661c-91a1-4329-b7da-40369d8c9039",{"type":17,"content":987},[988],{"type":20,"attrs":989,"content":990},{"textAlign":35},[991],{"text":992,"type":119},"Dès le démarrage du projet, l’équipe de IGBC et son Réseau jeunesse ont joué un rôle essentiel. 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Les opinions des jeunes 2ELGBTQ+ ont eu une influence décisive non seulement sur l’expérience utilisateur·trice, mais aussi sur les principes directeurs du projet, notamment en matière de confidentialité.",{"id":994,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":995,"copyright":142,"fieldtype":144,"meta_data":996,"is_external_url":38},153605822587788,"https://a.storyblok.com/f/285561750510308/x/a67b7661d1/05_01.mp4",{},{"_uid":998,"text":999,"media":1006,"component":146,"media_border":38},"d8f40929-0bc8-432e-bd57-cc7e46234421",{"type":17,"content":1000},[1001],{"type":20,"attrs":1002,"content":1003},{"textAlign":35},[1004],{"text":1005,"type":119},"Cette intégration profonde du point de vue des usager·ères a donné naissance à une application qui prouve que la technologie peut être à la fois éthique et efficace pour les populations vulnérables.  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nous lui avons accordé une place de choix dans la navigation principale plutôt que de le reléguer à un simple bouton d’action flottant en bas à droite.",{"id":1867,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1868,"copyright":142,"fieldtype":144,"meta_data":1869,"is_external_url":38},87724267632069,"https://a.storyblok.com/f/285561750510308/1920x1080/7aa501d122/ref_fromeo_01-user-journey.jpg",{},"S’intégrer au parcours utilisateur·trice",{"_uid":1872,"items":1873,"title":1904,"component":173},"2273882f-e9c0-4e89-bff6-f8b4a2332d60",[1874,1886,1895],{"_uid":1875,"text":1876,"media":1882,"component":146,"media_border":38},"3a07d2d6-7e6e-493f-8989-bbc2c3fd4b5e",{"type":17,"content":1877},[1878],{"type":20,"content":1879},[1880],{"text":1881,"type":119},"Fromeo se distingue car il n’a pas été créé pour donner l’illusion de l’innovation. Il a été conçu pour répondre à un besoin réel de clarté des utilisateur·trices, afin de combattre la fatigue liée au filtrage et à la prise de décision. Nous y sommes parvenu·es en cartographiant l’intégralité du processus de sélection des fromages, alignant ainsi le processus de pensée de Fromeo avec celui de l’utilisateur·trice. Le résultat est un agent naturel, utile et pertinent.",{"id":1883,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1884,"copyright":142,"fieldtype":144,"meta_data":1885,"is_external_url":38},87724267537855,"https://a.storyblok.com/f/285561750510308/1920x1080/f2bf21b424/ref_fromeo_02-user-centric.jpg",{},{"_uid":1887,"text":1888,"media":1891,"component":146,"media_border":38},"ea1ef9d8-d509-4663-bf4e-f06f0a2ebc2c",{"type":17,"content":1889},[1890],{"type":20},{"id":1892,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1893,"copyright":142,"fieldtype":144,"meta_data":1894,"is_external_url":38},87724267529662,"https://a.storyblok.com/f/285561750510308/1920x1080/727bb89ffd/ref_fromeo_03-user-centric.jpg",{},{"_uid":1896,"text":1897,"media":1900,"component":146,"media_border":38},"c0fc161e-60b1-45be-b866-123b4a3a8411",{"type":17,"content":1898},[1899],{"type":20},{"id":1901,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1902,"copyright":142,"fieldtype":144,"meta_data":1903,"is_external_url":38},87724267505085,"https://a.storyblok.com/f/285561750510308/1920x1080/dda0a1a428/ref_fromeo_04-user-centric.jpg",{},"Centré utilisateur·trice dès le début",{"_uid":1906,"items":1907,"title":1923,"component":173},"bfc81803-2d6d-4382-9aed-92d2a7bdbdab",[1908],{"_uid":1909,"text":1910,"media":1919,"component":146,"media_border":38},"7ac0f628-fd85-4838-94de-0c612fea9941",{"type":17,"content":1911},[1912],{"type":20,"content":1913},[1914],{"text":1915,"type":119,"marks":1916},"L’efficacité des assistants IA est directement liée à la qualité de leur base de connaissances. C’est pourquoi nous avons développé un répertoire de contenu propriétaire avec des spécialistes en fromages, vins et bières. Le contenu a été structuré pour offrir des recommandations pertinentes et diverses, incluant des alternatives, ce qui a permis un taux de succès de 99,7 % pour les requêtes des utilisateur·trices.",[1917],{"type":122,"attrs":1918},{"color":124},{"id":1920,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1921,"copyright":142,"fieldtype":144,"meta_data":1922,"is_external_url":38},87724267247036,"https://a.storyblok.com/f/285561750510308/1920x1080/9aac595389/ref_fromeo_05-gold-in.jpg",{},"De l’or qui entre, de l’or qui sort",{"_uid":1925,"items":1926,"title":1973,"component":173},"2c453b4d-1fa5-4c4d-9c75-e07f55f4fc6d",[1927,1939],{"_uid":1928,"text":1929,"media":1935,"component":146,"media_border":38},"f9453ba6-9d22-48be-9734-2e7508e7494b",{"type":17,"content":1930},[1931],{"type":20,"content":1932},[1933],{"text":1934,"type":119},"Un défi majeur dans les expériences basées sur l’IA est l’alignement avec la marque. Des efforts considérables ont été consacrés au développement de Fromeo, notamment en lui enseignant la bonne tonalité grâce à des prompts et à un contenu propriétaire, et en concevant chaque interaction pour assurer une intégration transparente dans l’écosystème de la marque.",{"id":1936,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1937,"copyright":142,"fieldtype":144,"meta_data":1938,"is_external_url":38},87724267541953,"https://a.storyblok.com/f/285561750510308/1920x1080/66ed11fbcd/ref_fromeo_06-personality.jpg",{},{"_uid":1940,"text":1941,"media":1969,"component":146,"media_border":38},"b21815f9-80b1-40a4-9440-3f3bc2a8796f",{"type":17,"content":1942},[1943,1951],{"type":20,"content":1944},[1945],{"text":1946,"type":119,"marks":1947},"Jongler entre ton et propos",[1948,1949],{"type":126},{"type":122,"attrs":1950},{"color":124},{"type":20,"content":1952},[1953,1958,1964],{"text":1954,"type":119,"marks":1955},"Les Producteurs de lait du Québec défendent les intérêts de milliers de membres et luttent activement contre la désinformation. Notre ",[1956],{"type":122,"attrs":1957},{"color":124},{"text":1959,"type":119,"marks":1960},"bot",[1961,1962],{"type":932},{"type":122,"attrs":1963},{"color":124},{"text":1965,"type":119,"marks":1966}," a été conçu pour aborder divers sujets, notamment les soins aux vaches, le lait de chèvre et les alternatives végétariennes, tout en conservant la tonalité précise de la marque. Cela a nécessité un équilibre entre la qualité et la quantité du contenu afin que les instructions ne compromettent pas l’efficacité de l’assistant.",[1967],{"type":122,"attrs":1968},{"color":124},{"id":1970,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1971,"copyright":142,"fieldtype":144,"meta_data":1972,"is_external_url":38},87724267541954,"https://a.storyblok.com/f/285561750510308/1920x1080/0877d2e843/ref_fromeo_07-tone.jpg",{},"Une personnalité en accord avec la marque",{"_uid":1975,"items":1976,"title":1989,"component":173},"0a4090ff-bf70-4a41-aeea-1d6ef7f34212",[1977],{"_uid":1978,"text":1979,"media":1985,"component":146,"media_border":38},"f6113176-eb6b-4066-9edd-59c9aca8f02f",{"type":17,"content":1980},[1981],{"type":20,"content":1982},[1983],{"text":1984,"type":119},"Nous avons opté pour un lancement rapide en version bêta de l’assistant afin de recueillir les commentaires des utilisateur·trices, d’analyser les données, et de faciliter l’amélioration rapide de Fromeo. Au lieu de construire la solution complète que nous avions en tête dès le départ, cette approche MVP a permis un meilleur contrôle sur les évolutions et a contribué à atténuer les risques.",{"id":1986,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1987,"copyright":142,"fieldtype":144,"meta_data":1988,"is_external_url":38},87724266911163,"https://a.storyblok.com/f/285561750510308/x/f7d2a072d4/ref_fromeo_08-improving.mp4",{},"Lancement rapide, amélioration continue",{"_uid":1991,"color":1992,"plugin":323},"dd614547-aba7-42da-bb90-e57b4ba49fb1","#FFCA57",{"id":1994,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":1995,"copyright":142,"fieldtype":144,"meta_data":1996,"is_external_url":38},87724267652550,"https://a.storyblok.com/f/285561750510308/1920x1080/82f4b3e198/ref_fromeo_header.jpg",{},{"id":35,"alt":35,"name":142,"focus":35,"title":35,"source":35,"filename":142,"copyright":35,"fieldtype":144,"meta_data":1998},{},{"id":142,"url":2000,"target":1056,"linktype":1033,"fieldtype":333,"cached_url":2000},"https://www.fromagesdici.com/fr/conseiller-fromager",{"type":17,"content":2002},[2003],{"type":20,"content":2004},[2005],{"text":2006,"type":119},"On compte plus de 1000 fromages artisanaux différents au Québec, et choisir le bon peut s’avérer complexe. Nous collaborons avec les Producteurs de lait du Québec depuis 2016 sur divers projets et un défi persistant a été d’aider les consommateur·trices à naviguer parmi le vaste répertoire de produits. Après plusieurs tentatives, nous avons enfin trouvé une solution.",{"type":17,"content":2008},[2009],{"type":20,"content":2010},[2011],{"text":2012,"type":119},"Suite aux avancées récentes en intelligence artificielle, nous avons collaboré avec Botpress pour créer Fromeo, le sommelier fromager, un assistant virtuel qui transforme un catalogue de produits imposant en une expérience personnalisée et 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Plutôt que de miser sur la peur ou le blâme, l’idée était d’inverser la dynamique : utiliser l’humour irrévérencieux et le ton sans compromis de Pony pour capter l’attention, et aussi pour désamorcer la résistance avec un clin d’œil culturel compris par tous et toutes. 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précis et de cartographier les parcours client. Cette démarche nous a permis de mieux cerner tant les besoins des novices que ceux des collectionneur·euses aguerri·es, mais aussi de la clientèle d'affaires et d'investissement. Cette base solide nous a servi à repenser la navigation, à réduire les irritants et à créer une expérience plus inclusive pour toute personne intéressée à débuter ou enrichir une collection.",{"id":2640,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2641,"copyright":142,"fieldtype":144,"meta_data":2642,"is_external_url":38},99434570994478,"https://a.storyblok.com/f/285561750510308/1920x1080/d2a758e77a/ref_mint_01-user-research.jpg",{},{"_uid":2644,"text":2645,"media":2657,"component":146,"media_border":38},"dfbf40f0-7306-42e6-a51f-cc16a7c740d0",{"type":17,"content":2646},[2647,2653],{"type":20,"content":2648},[2649],{"text":2650,"type":119,"marks":2651},"Une navigation unifiée pour favoriser la découverte",[2652],{"type":126},{"type":20,"content":2654},[2655],{"text":2656,"type":119},"Puisque certains services B2B étaient également pertinents pour la clientèle B2C, nous avons épuré la navigation principale en diminuant le nombre de liens de premier niveau et en mettant en valeur, dans une nouvelle section « Investir », des services qui étaient autrefois dissimulés. Cette stratégie estompe la distinction entre le B2B et le B2C, ce qui encourage les client·e·s à explorer les deux types de services et permet à la Monnaie de maximiser sa valeur.",{"id":2658,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2659,"copyright":142,"fieldtype":144,"meta_data":2660,"is_external_url":38},99434238780193,"https://a.storyblok.com/f/285561750510308/x/095ba64369/ref_mint_02-navigation.mp4",{},{"_uid":2662,"text":2663,"type":142,"media":2666,"component":146,"media_border":47},"86761e43-298c-4917-bab7-b89452f78675",{"type":17,"content":2664},[2665],{"type":20},{"id":2667,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2668,"copyright":142,"fieldtype":144,"meta_data":2669,"is_external_url":38},99434238784290,"https://a.storyblok.com/f/285561750510308/x/b85cb2ff92/ref_mint_03-navigation.mp4",{},{"_uid":2671,"text":2672,"media":2684,"component":146,"media_border":38},"1eb5093c-6044-47e4-b538-f9b48c10f880",{"type":17,"content":2673},[2674,2680],{"type":20,"content":2675},[2676],{"text":2677,"type":119,"marks":2678},"Un catalogue de produits épuré et accessible",[2679],{"type":126},{"type":20,"content":2681},[2682],{"text":2683,"type":119},"Afin de rendre la navigation des produits moins dépendante d’un langage spécialisé et de réduire le nombre de sous-catégories, nous avons simplifié la classification des produits en nous appuyant sur des exercices de tri de cartes (card sorting). Cette approche a permis de fluidifier l’accès aux fiches produits, ce qui a augmenté les taux de conversion tout en réduisant l'impact environnemental du site.",{"id":2685,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2686,"copyright":142,"fieldtype":144,"meta_data":2687,"is_external_url":38},99434570928935,"https://a.storyblok.com/f/285561750510308/1920x1080/1472b725d3/ref_mint_04-catalog.jpg",{},"Des insights clairs grâce à la recherche utilisateur",{"_uid":2690,"items":2691,"title":2749,"component":173},"740496ac-4c5d-4182-ad3d-e4dc8d527758",[2692,2704,2713,2722,2740],{"_uid":2693,"text":2694,"media":2700,"component":146,"media_border":38},"463cd43d-5edd-49af-82ee-9c3f18af27a4",{"type":17,"content":2695},[2696],{"type":20,"content":2697},[2698],{"text":2699,"type":119},"Nos recherches ont permis de constater que la méconnaissance de la numismatique était un frein important à l'achat. les nouveaux·elles adeptes. Sur l’ancienne plateforme, le contenu éducatif était également difficile, voire impossible, à trouver. 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Des visuels riches et soignés viennent continuer de renforcer le lien émotionnel avec la clientèle.",{"id":2737,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2738,"copyright":142,"fieldtype":144,"meta_data":2739,"is_external_url":38},99434238898979,"https://a.storyblok.com/f/285561750510308/x/590a8af617/ref_mint_08-coin-stories.mp4",{},{"_uid":2741,"text":2742,"type":142,"media":2745,"component":146,"media_border":38},"a5de56bd-fc4c-4003-9998-a809065e07a1",{"type":17,"content":2743},[2744],{"type":20},{"id":2746,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2747,"copyright":142,"fieldtype":144,"meta_data":2748,"is_external_url":38},99434570924837,"https://a.storyblok.com/f/285561750510308/1920x1080/ce1dda9601/ref_mint_09-coin-stories.jpg",{},"Le storytelling pour susciter l’engagement",{"_uid":2751,"items":2752,"title":2810,"component":173},"c0cbc401-4244-4473-83cc-00cbe41313be",[2753,2765,2783,2792],{"_uid":2754,"text":2755,"media":2761,"component":146,"media_border":38},"21320058-70bf-4c2c-835c-f5a5afb74f92",{"type":17,"content":2756},[2757],{"type":20,"content":2758},[2759],{"text":2760,"type":119},"L’analyse a révélé que les collectionneur·euses possèdent une valeur à vie nettement supérieure à celle de la clientèle régulière. Pour cultiver et élargir cet auditoire, nous avons déployé un éventail de tactiques. Celles-ci comprenaient l’utilisation de modèles UX qui créent un sentiment de rareté, ainsi que la mise en valeur du programme de fidélité mis à jour. Ce faisant, nous avons transformé une plateforme purement transactionnelle en une destination e-commerce expérientielle.",{"id":2762,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2763,"copyright":142,"fieldtype":144,"meta_data":2764,"is_external_url":38},99434571039537,"https://a.storyblok.com/f/285561750510308/3840x2160/fcb775758e/ref_mint_10-loyalty.png",{},{"_uid":2766,"text":2767,"media":2779,"component":146,"media_border":38},"a558121e-8549-4583-908b-474b95499172",{"type":17,"content":2768},[2769,2775],{"type":20,"content":2770},[2771],{"text":2772,"type":119,"marks":2773},"Alimenter la fièvre du collectionneur",[2774],{"type":126},{"type":20,"content":2776},[2777],{"text":2778,"type":119},"L’un des principaux moteurs de conversion identifiés chez les collectionneur·euses était ce que nous avons baptisé « la fièvre du collectionneur », soit le besoin de compléter leur collection et de ne rater aucune nouvelle sortie. 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Un module de recommandation, qui peut être activé sur plusieurs pages, vient alors mettre en évidence ces éléments manquants.",{"id":2780,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2781,"copyright":142,"fieldtype":144,"meta_data":2782,"is_external_url":38},99434238726941,"https://a.storyblok.com/f/285561750510308/x/f05292589b/ref_mint_11-hunt.mp4",{},{"_uid":2784,"text":2785,"type":142,"media":2788,"component":146,"media_border":38},"168aa2ff-7891-4f9c-8d49-1f69f742a70e",{"type":17,"content":2786},[2787],{"type":20},{"id":2789,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":2790,"copyright":142,"fieldtype":144,"meta_data":2791,"is_external_url":38},99434238747423,"https://a.storyblok.com/f/285561750510308/x/36bda2e595/ref_mint_12-hunt.mp4",{},{"_uid":2793,"text":2794,"media":2806,"component":146,"media_border":38},"81d92906-13a1-495a-b2ed-9213df7487e5",{"type":17,"content":2795},[2796,2802],{"type":20,"content":2797},[2798],{"text":2799,"type":119,"marks":2800},"Simplifier la complétion de collections grâce à l’automatisation",[2801],{"type":126},{"type":20,"content":2803},[2804],{"text":2805,"type":119},"Nous avons également implanté une fonctionnalité d’abonnement aux séries de pièces, qui automatise l’achat à chaque nouvelle émission. 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Pour attiser la curiosité des skieur·euses sans faire de l'ombre au paysage, nous avons enveloppé la cabine d'un film réfléchissant qui lui a permis de se fondre parfaitement dans la nature environnante.",{"id":3002,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3003,"copyright":142,"fieldtype":144,"meta_data":3004,"is_external_url":38},86969066282601,"https://a.storyblok.com/f/285561750510308/1920x1080/64956247db/ref_cabine_01-blended-into-nature.jpg",{},{"_uid":3006,"text":3007,"media":3010,"component":146,"media_border":38},"9918112d-bae0-487d-a32c-7c9e89303a08",{"type":17,"content":3008},[3009],{"type":20},{"id":3011,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3012,"copyright":142,"fieldtype":144,"meta_data":3013,"is_external_url":38},86969066389098,"https://a.storyblok.com/f/285561750510308/x/a255ec7883/ref_cabine_02-blended-into-nature.mp4",{},{"_uid":3015,"text":3016,"media":3019,"component":146,"media_border":38},"65f07e48-c0ab-4bac-a283-72851434ae33",{"type":17,"content":3017},[3018],{"type":20},{"id":3020,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3021,"copyright":142,"fieldtype":144,"meta_data":3022,"is_external_url":38},86969066233439,"https://a.storyblok.com/f/285561750510308/x/3d32ae76ed/ref_cabine_03-blended-into-nature.mp4",{},"Un concept en harmonie avec la nature",{"_uid":3025,"items":3026,"title":3057,"component":173},"705f7309-f8ac-4c7f-9fa6-233eee451ed2",[3027,3039,3048],{"_uid":3028,"text":3029,"media":3035,"component":146,"media_border":38},"ef39ca6a-79ba-41f7-b17e-29090c5be3e7",{"type":17,"content":3030},[3031],{"type":20,"content":3032},[3033],{"text":3034,"type":119},"Divisée en vidéos combinant images, lumière et son, nous avons créé une histoire captivante pour présenter les trois sources d'énergie renouvelables du Québec : l'eau, le vent et le soleil. Chaque élément de ces vidéos a été recréé en studio, afin d’éviter d’avoir recours à des banques d’images et de garder la maîtrise du budget. Le résultat, combiné à une narration évocatrice, est saisissant.",{"id":3036,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3037,"copyright":142,"fieldtype":144,"meta_data":3038,"is_external_url":38},86912437482295,"https://a.storyblok.com/f/285561750510308/1400x1400/f171b0843f/ref_cabine_list04.jpg",{},{"_uid":3040,"text":3041,"media":3044,"component":146,"media_border":38},"ccbbb506-cfbd-495a-bdc5-ec8c2f7fc421",{"type":17,"content":3042},[3043],{"type":20},{"id":3045,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3046,"copyright":142,"fieldtype":144,"meta_data":3047,"is_external_url":38},86969066221150,"https://a.storyblok.com/f/285561750510308/x/230978484f/ref_cabine_05-forces-of-nature-low.mp4",{},{"_uid":3049,"text":3050,"media":3053,"component":146,"media_border":38},"51a017d4-9e3e-442b-8702-dc4db4fb7bb8",{"type":17,"content":3051},[3052],{"type":20},{"id":3054,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3055,"copyright":142,"fieldtype":144,"meta_data":3056,"is_external_url":38},86969066278504,"https://a.storyblok.com/f/285561750510308/x/30fbbf0936/ref_cabine_06-forces-of-nature.mp4",{},"Encapsuler les forces de la nature",{"_uid":3059,"items":3060,"title":3109,"component":173},"113bfd23-40d6-4799-a434-e4e7d7f94c45",[3061,3073,3091],{"_uid":3062,"text":3063,"media":3069,"component":146,"media_border":38},"ad7abb06-3513-481d-b55a-c6f5ff7c10d5",{"type":17,"content":3064},[3065],{"type":20,"content":3066},[3067],{"text":3068,"type":119},"Pour adapter le récit à l’environnement, nous avons pris en compte les 700 mètres de dénivelé de la montagne ainsi que les arrêts aléatoires de la télécabine. Après avoir calculé que la remontée durait entre 10 et 14 minutes, nous avons utilisé un altimètre pour synchroniser l’audio et la vidéo à l’altitude de l’ascension, prolongeant certaines séquences au besoin.",{"id":3070,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3071,"copyright":142,"fieldtype":144,"meta_data":3072,"is_external_url":38},86969066278503,"https://a.storyblok.com/f/285561750510308/x/b7d9124dfe/ref_cabine_07-tailoring-the-experience.mp4",{},{"_uid":3074,"text":3075,"media":3087,"component":146,"media_border":38},"119eabf9-5f79-4d7f-9a49-86c5143dad21",{"type":17,"content":3076},[3077,3083],{"type":20,"content":3078},[3079],{"text":3080,"type":119,"marks":3081},"Braver les intempéries",[3082],{"type":126},{"type":20,"content":3084},[3085],{"text":3086,"type":119},"Contrairement à un stunt, l’installation était permanente : il fallait garantir que l’expérience en télécabine puisse fonctionner de façon autonome pendant 10 heures consécutives (la durée maximale des activités de la montagne), et ce, dans un climat où la température passe de -40 °C à +40 °C. Pour ce faire, nous avons porté une attention particulière aux composants électriques comme les batteries (quatre batteries au plomb-acide de 6V connectées en série et en parallèle), afin d’assurer le fonctionnement continu de la cabine.",{"id":3088,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3089,"copyright":142,"fieldtype":144,"meta_data":3090,"is_external_url":38},86969066270310,"https://a.storyblok.com/f/285561750510308/1920x1080/b40b640f48/ref_cabine_08-braving-elements.jpg",{},{"_uid":3092,"text":3093,"media":3105,"component":146,"media_border":38},"318e6325-4aa6-48ce-a6f2-a42b715b67e6",{"type":17,"content":3094},[3095,3101],{"type":20,"content":3096},[3097],{"text":3098,"type":119,"marks":3099},"Aplanir une surface bombée",[3100],{"type":126},{"type":20,"content":3102},[3103],{"text":3104,"type":119},"En raison de la forme de la cabine, la surface de projection était loin d'être plane. 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Cette approche a permis une compréhension immédiate de sa valeur ajoutée et de son intégration dans leur pratique.",{"id":3697,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":3698,"copyright":142,"fieldtype":144,"meta_data":3699,"is_external_url":38},86668279772624,"https://a.storyblok.com/f/285561750510308/x/0b800ae8c7/02-4_cabinet_halo_low.mp4",{},"Une narration immersive autour du produit",{"_uid":3702,"items":3703,"title":3735,"component":173},"a9bdaefb-06a0-456b-95c1-26e3c87f6458",[3704,3717,3726],{"_uid":3705,"text":3706,"media":3712,"title":142,"medias":3716,"component":146},"52186c6e-fb94-4299-b26e-e99a78cf0587",{"type":17,"content":3707},[3708],{"type":20,"content":3709},[3710],{"text":3711,"type":119},"Pour Halo Dental, l’enjeu était double : confirmer l’intérêt du marché et lever des capitaux avant d’amorcer la production de masse. L’expérience de commerce électronique jouait donc un rôle décisif. Étant donné la complexité du produit et de ses options, nous avons opté pour un parcours utilisateur sur mesure. 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Rendre concret ce qui paraît abstrait a tout de suite trouvé écho, et nous avons immédiatement constaté à quel point les modèles modernes de commerce électronique pouvaient générer des performances supérieures.",{"id":4586,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4587,"copyright":142,"fieldtype":144,"meta_data":4588,"is_external_url":38},87016586307602,"https://a.storyblok.com/f/285561750510308/x/143b97346e/ref_beneva-6.mp4",{},{"_uid":4590,"text":4591,"media":4603,"component":146,"media_border":38},"f19ff0c2-a9d5-4eb3-b555-a0d07f54c088",{"type":17,"content":4592},[4593,4599],{"type":20,"content":4594},[4595],{"text":4596,"type":119,"marks":4597},"Navigation axée sur le parcours",[4598],{"type":126},{"type":20,"content":4600},[4601],{"text":4602,"type":119},"Nous avons complètement repensé l’organisation de nos contenus pour les rendre plus accessibles et faciles à explorer. Au lieu de compartimenter notre offre par type de produit, nous avons préféré une structure qui accompagne l’utilisateur·trice tout au long de son parcours. La navigation, fluide et raffinée, dévoile graduellement nos solutions et oriente intuitivement chaque utilisateur·trice vers ce qui lui convient le mieux.",{"id":4604,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4605,"copyright":142,"fieldtype":144,"meta_data":4606,"is_external_url":38},87016586307603,"https://a.storyblok.com/f/285561750510308/1920x1080/b42f553d97/ref_beneva-7.jpg",{},{"_uid":4608,"text":4609,"media":4621,"component":146,"media_border":38},"a7788a64-1554-478b-8988-dde5b2f4f692",{"type":17,"content":4610},[4611,4617],{"type":20,"content":4612},[4613],{"text":4614,"type":119,"marks":4615},"Parcours de conversion rapide",[4616],{"type":126},{"type":20,"content":4618},[4619],{"text":4620,"type":119},"Dans le secteur de l’assurance, l’acquisition de client·es potentiel·les est primordiale. Dans cette optique, nous avons développé une stratégie optimale pour les soumissions. Pour les utilisateur·trices ayant une intention d’achat élevée, des soumissions rapides et facilement accessibles sont proposées. Nous avons intégré des éléments persistants directement sur les pages de détails des produits (PDP) et intégré harmonieusement les promotions dans les appels à l’action environnants, améliorant ainsi le parcours menant à la conversion.",{"id":4622,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4623,"copyright":142,"fieldtype":144,"meta_data":4624,"is_external_url":38},87016586299408,"https://a.storyblok.com/f/285561750510308/1920x1080/baf3a5340b/ref_beneva-8.jpg",{},{"_uid":4626,"text":4627,"media":4630,"component":146,"media_border":38},"32ebb5b9-c920-4bf5-acb0-75cc6f67cd9c",{"type":17,"content":4628},[4629],{"type":20},{"id":4631,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4632,"copyright":142,"fieldtype":144,"meta_data":4633,"is_external_url":38},87016586328093,"https://a.storyblok.com/f/285561750510308/1866x1050/26d88b1284/ref_beneva-9.jpg",{},{"_uid":4635,"text":4636,"media":4648,"component":146,"media_border":38},"4231663d-7cce-4bcb-b532-23ab4eea8986",{"type":17,"content":4637},[4638,4644],{"type":20,"content":4639},[4640],{"text":4641,"type":119,"marks":4642},"Imagerie de produit tangible",[4643],{"type":126},{"type":20,"content":4645},[4646],{"text":4647,"type":119},"Dans l’industrie, les photos génériques et clichées sont la norme. Pensons par exemple aux promenades au coucher du soleil pour illustrer les plans de retraite. Nous avons rapidement bousculé cette approche, adoptant plutôt des rendus 3D éclatants pour visualiser nos produits et services. Le résultat : un univers rafraîchissant et coloré qui incarne pleinement notre engagement envers la simplicité.",{"id":4649,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4650,"copyright":142,"fieldtype":144,"meta_data":4651,"is_external_url":38},87016586328091,"https://a.storyblok.com/f/285561750510308/x/3a19e47f96/ref_beneva-10.mp4",{},"Un design inspiré du commerce électronique",{"_uid":4654,"items":4655,"title":4714,"component":173},"c29cf742-d980-43f3-94a6-2ad28244c4f2",[4656,4668,4687,4705],{"_uid":4657,"text":4658,"media":4664,"component":146,"media_border":38},"8ae1e2d4-4432-40f4-b942-2d1f65a017c0",{"type":17,"content":4659},[4660],{"type":20,"content":4661},[4662],{"text":4663,"type":119},"La fusion de deux institutions de longue date signifiait bien plus que le simple regroupement des équipes et des cultures.  Il s’agissait aussi de concevoir un système dans le cadre des contraintes imposées par des systèmes anciens datant de plusieurs décennies. Avec un calendrier de lancement serré, nous avons tout mis en œuvre pour jeter les bases d’un écosystème flexible et tourné vers l’avenir.",{"id":4665,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4666,"copyright":142,"fieldtype":144,"meta_data":4667,"is_external_url":38},87016586311700,"https://a.storyblok.com/f/285561750510308/x/e1df23be59/ref_beneva-11.mp4",{},{"_uid":4669,"text":4670,"media":4683,"component":146,"media_border":38},"3e895e47-e1bf-4964-98f2-5b9ada419479",{"type":17,"content":4671},[4672,4678,4682],{"type":20,"content":4673},[4674],{"text":4675,"type":119,"marks":4676},"Diminution des risques grâce aux tests utilisateurs",[4677],{"type":126},{"type":20,"content":4679},[4680],{"text":4681,"type":119},"Notre approche agile s’est appuyée sur trois types de tests distincts, chacun ayant ses propres avantages et une portée bien définie. 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Dans un secteur où la confiance des consommateur·trices est faible et où la technologie des assurances évolue à toute vitesse, Beneva devait prendre rapidement une longueur d’avance.",{"type":17,"content":4735},[4736],{"type":20,"content":4737},[4738],{"text":4739,"type":119},"Notre approche : la positionner comme un leader humain, moderne et fiable dans le domaine de l’assurance au Canada. Ce projet nous a aussi amené·es à travailler sur l'application mobile de Beneva, qui a joué un rôle essentiel dans les interactions avec les clients.",[],[1478,360,359,361,640,2016,1071],{"id":4743,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4744,"copyright":142,"fieldtype":144,"meta_data":4745,"is_external_url":38},87016586323994,"https://a.storyblok.com/f/285561750510308/1400x1750/2de291d59a/ref_beneva_headermobile.jpg",{},[367,372,644,368],{"id":4748,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4749,"copyright":142,"fieldtype":144,"meta_data":4750,"is_external_url":38},87016586328092,"https://a.storyblok.com/f/285561750510308/2000x2000/4d67b6519a/ref_beneva_thumb.jpg",{},{"id":4752,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4753,"copyright":142,"fieldtype":144,"meta_data":4754,"is_external_url":38},87315266081065,"https://a.storyblok.com/f/285561750510308/x/db9340c6a5/beneva-hovervideo.mp4",{},[4756,4762,4768,4774],{"_uid":4757,"image":4758,"component":389},"099a70b2-66d4-4493-a4c5-c5fd0a1d6925",{"id":4759,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4760,"copyright":142,"fieldtype":144,"meta_data":4761,"is_external_url":38},87016586287117,"https://a.storyblok.com/f/285561750510308/1400x1400/c441c03a82/ref_beneva_list01.jpg",{},{"_uid":4763,"image":4764,"component":389},"c0d89618-fcfc-42c2-8077-5fb24afc6373",{"id":4765,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4766,"copyright":142,"fieldtype":144,"meta_data":4767,"is_external_url":38},87016586344480,"https://a.storyblok.com/f/285561750510308/1400x1400/fd58739c55/ref_beneva_list02.jpg",{},{"_uid":4769,"image":4770,"component":389},"5249f166-b208-4488-8c83-fb49d7bd8b46",{"id":4771,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4772,"copyright":142,"fieldtype":144,"meta_data":4773,"is_external_url":38},87016586323993,"https://a.storyblok.com/f/285561750510308/1400x1400/a9d57d8a11/ref_beneva_list03.jpg",{},{"_uid":4775,"image":4776,"component":389},"532d5303-e4b0-45fa-a493-c2848501d30c",{"id":4777,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4778,"copyright":142,"fieldtype":144,"meta_data":4779,"is_external_url":38},87016586315800,"https://a.storyblok.com/f/285561750510308/1400x1400/59bd75f5b0/ref_beneva_list04.jpg",{},[410,408],{"value":4782,"plugin":419},[4783,2919,1779],"Drupal","beneva","fr/projets/beneva",[],"28b789ee-3714-41e9-9d9c-068b3535a9d9","2025-07-10T19:43:18.470Z",[],"work/beneva",[4792],{"path":4793,"name":35,"lang":42,"published":35},"projets/beneva",{"name":4795,"created_at":4796,"published_at":4797,"updated_at":4798,"id":4799,"uuid":1735,"content":4800,"slug":5042,"full_slug":5043,"sort_by_date":35,"position":2980,"tag_list":5044,"is_startpage":38,"parent_id":424,"meta_data":35,"group_id":5045,"first_published_at":5046,"release_id":35,"lang":42,"path":35,"alternates":5047,"default_full_slug":5048,"translated_slugs":5049},"La QV","2025-07-10T20:07:25.560Z","2026-01-13T16:51:18.736Z","2026-01-13T16:51:18.753Z",67536673063904,{"seo":4801,"_uid":4808,"date":2946,"quote":4809,"title":4795,"types":4813,"client":4820,"results":4821,"tagline":4822,"industry":4823,"component":104,"reference":4829,"solutions":4830,"hero_color":4981,"hero_media":4984,"hero_video":4988,"text_color":330,"external_url":4990,"mandate_col1":4992,"mandate_col2":4998,"quote_source":142,"related_title":1068,"related_works":5004,"services_title":638,"services_design":5005,"hero_media_mobile":5006,"services_strategy":5010,"preview_grid_image":5011,"preview_grid_media":5015,"preview_list_images":5019,"services_technology":5038,"services_technology_tags":5039,"preview_grid_media_app_ratio":38},[4802],{"_uid":4803,"meta":4804,"noindex":38,"component":1549},"c0cec1d7-4bd5-4b3f-953a-b3f1419725af",{"_uid":4805,"title":4806,"plugin":1547,"og_image":142,"og_title":4806,"description":4807,"twitter_image":142,"twitter_title":142,"og_description":4807,"twitter_description":142},"0acb85eb-ee6d-4fcd-b457-4d61fb5d7cb0","la QV: Révolutionner l'importation privée de vin | REF","Dans un marché du vin entravé par les règlements et la complexité, La QV a décidé de changer la donne. Voyez comment nous les avons accompagné.","67de7b5d-c523-45d2-9674-a04c7c097b84",{"type":17,"content":4810},[4811],{"type":20,"attrs":4812},{"textAlign":35},[4814],{"name":1137,"created_at":1138,"published_at":1139,"updated_at":1140,"id":1141,"uuid":1142,"content":4815,"slug":1145,"full_slug":1146,"sort_by_date":35,"position":1147,"tag_list":4816,"is_startpage":38,"parent_id":39,"meta_data":35,"group_id":1149,"first_published_at":1139,"release_id":35,"lang":42,"path":35,"alternates":4817,"default_full_slug":1151,"translated_slugs":4818,"_stopResolving":47},{"_uid":1144,"title":1137,"component":32},[],[],[4819],{"path":1151,"name":35,"lang":42,"published":35},"la QV",[],"Révolutionner l'importation privée en osant un virage D2C",{"name":1577,"created_at":1578,"published_at":1579,"updated_at":1580,"id":1581,"uuid":1582,"content":4824,"slug":1586,"full_slug":1587,"sort_by_date":35,"position":1588,"tag_list":4825,"is_startpage":38,"parent_id":97,"meta_data":35,"group_id":1590,"first_published_at":1591,"release_id":35,"lang":42,"path":35,"alternates":4826,"default_full_slug":1593,"translated_slugs":4827,"_stopResolving":47},{"_uid":1584,"title":1585,"component":93},[],[],[4828],{"path":1593,"name":35,"lang":42,"published":35},"PQV-1220",[4831,4913,4930,4947],{"_uid":4832,"items":4833,"title":4912,"component":173},"a56d2a20-d374-4792-8f6c-74bb1acf0c88",[4834,4846,4855,4864,4882,4891,4903],{"_uid":4835,"text":4836,"media":4842,"component":146,"media_border":38},"153e0e02-c8cd-47ec-a0df-b65e1d664356",{"type":17,"content":4837},[4838],{"type":20,"content":4839},[4840],{"text":4841,"type":119},"La nouvelle plateforme de La QV déploie l'énergie décalée et ludique de la marque à travers tout le parcours client, rendant le monde parfois intimidant du vin plus accueillant et facile à explorer. Cette identité singulière repose sur des visuels expressifs, des portraits d'équipe faits à la main, ainsi qu'une facture graphique et un ton résolument originaux.",{"id":4843,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4844,"copyright":142,"fieldtype":144,"meta_data":4845,"is_external_url":38},79475304674473,"https://a.storyblok.com/f/285561750510308/3840x2160/60aeee1ffe/ref_laqv_01-la-qv-s-reimagined-platform.jpg",{},{"_uid":4847,"text":4848,"media":4851,"component":146,"media_border":38},"73aa4b5b-ed3e-4747-946a-eb6a2a9dec79",{"type":17,"content":4849},[4850],{"type":20},{"id":4852,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4853,"copyright":142,"fieldtype":144,"meta_data":4854,"is_external_url":38},81704827701816,"https://a.storyblok.com/f/285561750510308/3840x2160/58283527f0/ref_laqv_02-bottle-illustration.jpg",{},{"_uid":4856,"text":4857,"media":4860,"component":146,"media_border":38},"0e28dc94-0de5-4672-8665-455b86391318",{"type":17,"content":4858},[4859],{"type":20},{"id":4861,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":4862,"copyright":142,"fieldtype":144,"meta_data":4863,"is_external_url":38},81704827701815,"https://a.storyblok.com/f/285561750510308/3840x2160/13fe997b79/ref_laqv_03-team-portrait.jpg",{},{"_uid":4865,"text":4866,"media":4878,"component":146,"media_border":47},"c0ac42b6-5a5c-4caa-86e1-4104ac4b24db",{"type":17,"content":4867},[4868,4874],{"type":20,"content":4869},[4870],{"text":4871,"type":119,"marks":4872},"Couleurs et icônes au service de l’accessibilité",[4873],{"type":126},{"type":20,"content":4875},[4876],{"text":4877,"type":119},"Le monde du vin est un univers sélect, avec une terminologie et des codes intimidants pour décrire les produits et leurs caractéristiques. 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We blend bold thinking with deep expertise to engineer digital solutions that deliver short-term gains with long-term growth.\n\n**Company Overview:**\n- 80 digital specialists\n- 150 days average time to market\n- 200+ projects shipped per year\n- 10+ average years of experience\n- 93% team retention rate\n\n## Core Philosophy\n\n### Move Fast\nWe make immediate impact by getting clients to market fast through creativity, craft, and smart, efficient solutions that accelerate time to market.\n\n### Build to Last\nWe go beyond best practices to build sustainable solutions that grow with your business by iterating, learning, and adapting beyond a single launch date.\n\n### Start with Tech\nTechnology is the foundation. We think tech from day one, ensuring experiences are built on a solid, scalable, and robust technological core based on MACH principles (Microservices-based, API-first, Cloud-native, and Headless).\n\n### Team Up, Think Up\nTeamwork is our competitive advantage. 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Le défi ne consiste pas simplement à mettre à jour un site web, mais plutôt à transformer stratégiquement vos systèmes traditionnels pour une architecture moderne et agile, capable de soutenir votre croissance à long terme.","Moderniser une architecture technologique vieillissante","C’est à l’aide de nos expertises que nous relèverons vos plus grands défis.","[Défis]",{"_uid":6639,"link":6640,"title":6641,"component":6114,"link_label":6115},"d2c838c4-d7b4-48ab-a363-a389dce4c88c",{"id":5703,"url":142,"linktype":332,"fieldtype":333,"cached_url":5704,"prep":47},"On marche comme ça, parce que ça marche.","Services","services","fr/services/",[],73879876134193,"370749b4-e8b6-4d10-b496-77434b450742","2025-08-11T19:33:10.537Z",[],"services/",[6652],{"path":6650,"name":35,"lang":42,"published":47},{"_uid":6654,"link":6655,"label":7101,"component":1053},"d5b8d82d-7977-44b2-bada-13bfcafa4e6d",{"id":6656,"url":142,"linktype":332,"fieldtype":333,"cached_url":6657,"prep":47,"story":6658},"d310382c-ee7c-4efc-b70a-4c2ad35c147b","/fr/careers/",{"name":6659,"created_at":6660,"published_at":6661,"updated_at":6662,"id":6663,"uuid":6656,"content":6664,"slug":7090,"full_slug":7091,"sort_by_date":35,"position":4494,"tag_list":7092,"is_startpage":47,"parent_id":7093,"meta_data":35,"group_id":7094,"first_published_at":7095,"release_id":35,"lang":42,"path":35,"alternates":7096,"default_full_slug":7097,"translated_slugs":7098,"_stopResolving":47},"Index","2025-11-13T19:11:31.293Z","2026-04-09T19:21:33.848Z","2026-04-09T19:21:33.864Z",112113628360530,{"seo":6665,"_uid":6672,"blocks":6673,"component":7089},[6666],{"_uid":6667,"meta":6668,"noindex":38,"component":1549},"3a14b2d1-92b3-4117-be11-6287f88ebd9d",{"_uid":6669,"title":6670,"plugin":1547,"og_image":142,"og_title":142,"description":6671,"twitter_image":142,"twitter_title":142,"og_description":142,"twitter_description":142},"e862298b-b616-46bc-a158-772c0a4524f7","Joignez vous à notre équipe :  emplois et culture chez REF | REF","Chez REF, notre monde est au centre de notre univers. Consultez les postes disponibles ou envoyez votre candidature spontanée et rejoignez notre équipe!","7a148e31-97dd-478d-a88f-6b37a6e9ffb0",[6674,6717,6727,6737,6746,7048,7056,7064,7073,7081],{"_uid":6675,"items":6676,"title":6708,"priority":47,"component":6709,"reffy_emotion":6710,"url_other_application":6715},"85e57e26-1735-4b1c-af03-b3e11a9e537f",[6677,6688,6698],{"url":6678,"_uid":6680,"image":6681,"title":6685,"component":6686,"description":6687},{"id":142,"url":6679,"linktype":1033,"fieldtype":333,"cached_url":6679},"https://lg2.recruitee.com/o/directeur-trice-conseil-ref","c3ff0c93-beea-4b87-9ae2-bbb6bb02986a",{"id":6682,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":6683,"copyright":142,"fieldtype":144,"meta_data":6684,"is_external_url":38},156636111540228,"https://a.storyblok.com/f/285561750510308/200x200/6303a16921/account_director_v01.gif",{},"Directeur·trice conseil","CareersJobsItem","On recherche un.e  allié.e stratégique capable de piloter les mandats comme s'il s'agissait de leur propre entreprise. ",{"url":6689,"_uid":6691,"image":6692,"title":6696,"component":6686,"description":6697},{"id":142,"url":6690,"linktype":1033,"fieldtype":333,"cached_url":6690},"https://lg2.recruitee.com/o/dev-front-end-ref","a9ae82af-ea74-4ff7-9e70-dc80c807d33e",{"id":6693,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":6694,"copyright":142,"fieldtype":144,"meta_data":6695,"is_external_url":38},156636127760397,"https://a.storyblok.com/f/285561750510308/200x200/9077fa5655/dev_front-end_v01.gif",{},"Développeur·euse front-end","On recherche d'un·e développeur·euse front-end pour propulser ses projets vers de nouveaux sommets technologiques.",{"url":6699,"_uid":6701,"image":6702,"title":6706,"component":6686,"description":6707},{"id":142,"url":6700,"linktype":1033,"fieldtype":333,"cached_url":6700},"https://lg2.recruitee.com/o/dir-donnees-et-technologies","0daabab6-8db7-4b76-b01e-6fe6aef1017f",{"id":6703,"alt":142,"name":142,"focus":142,"title":142,"source":142,"filename":6704,"copyright":142,"fieldtype":144,"meta_data":6705,"is_external_url":38},156636146671638,"https://a.storyblok.com/f/285561750510308/200x200/55bad0fa63/director_data-technology_v01.gif",{},"Directeur·trice données et technologies","Ce talent agit comme le chef d'orchestre des expertises d’ingénierie, d’architecture, de QA et d’intelligence des données au sein de l'agence.","Postes disponibles","CareersJobsBlock",[6711],{"_uid":6712,"text":6713,"state":3506,"component":6714},"8e9a8e76-0b29-47b2-9838-411c727f3e3c","Tu veux nous rejoindre? \nTu ne vas pas le regretter","CareersReffyEmotion",{"id":142,"url":6716,"linktype":1033,"fieldtype":333,"cached_url":6716},"https://lg2.recruitee.com/o/ref-candidature-spontanee",{"_uid":6718,"title":6719,"content":6720,"priority":47,"component":6721,"reffy_emotion":6722},"24e06e8f-e419-463a-8f69-9e230e388b6e","Avantages sociaux","9a0b1de5-13d8-480e-a858-d48c039823f7","CareersTextBlock",[6723],{"_uid":6724,"text":6725,"state":6726,"component":6714},"b52c46a4-b15d-441e-9621-5c1f543e6532","On a plus à offrir que du fun et une mascotte cool.","2",{"_uid":6728,"title":6729,"content":6730,"priority":38,"component":6731,"reffy_emotion":6732},"aeacdf82-eaeb-423d-a4a7-272935530dff","Ref Launch Party","c7c20c1a-3eae-4516-a267-5360dad191d6","CareersGalleryBlock",[6733],{"_uid":6734,"text":6735,"state":6736,"component":6714},"28f6df97-6139-4382-99cd-66bf2c6eb9f0","Party souterrain, on se serait cru à Berlin. \nPas que j'y sois déjà allé.","6",{"_uid":6738,"title":6739,"content":6740,"priority":38,"component":6731,"reffy_emotion":6741},"876725e6-4771-4a9e-8dee-208ae9283ea6","Souliers","cae1a652-9f15-47a5-a86c-d63504b9ed8b",[6742],{"_uid":6743,"text":6744,"state":6745,"component":6714},"71d37191-88cf-4eb9-9f99-c03543ece405","Ce qu'on met sur nos pieds dit beaucoup sur nous \n(si on a des pieds).","3",{"_uid":6747,"items":6748,"title":7041,"priority":38,"component":7042,"reffy_emotion":7043},"ca1fa208-725a-471c-b001-4b8d98ef9106",[6749,6757,6764,6771,6778,6785,6792,6799,6806,6813,6820,6827,6834,6841,6848,6855,6862,6869,6875,6881,6887,6894,6901,6908,6915,6922,6929,6936,6943,6949,6955,6962,6969,6974,6981,6988,6995,7001,7008,7015,7022,7028,7035],{"_uid":6750,"author":6751,"component":6752,"author_ref":6753,"youtube_id":6754,"description":6755,"video_title":6756},"fe65aef6-8330-4dfe-88b7-b57a5cc3cb4e","Alison Therriault-Sharp","CareersRabbitHoleItem","REF-TAT-0323","jfIdBzmkNJ0","Il est temps d'avoir une version 100 % féminine de Fast and Furious.","Osaka's Kanjo Loop Girl Racers",{"_uid":6758,"author":6759,"component":6752,"author_ref":6760,"youtube_id":6761,"description":6762,"video_title":6763},"5727bd72-495b-4b87-b4f2-7bcec613bdab","Anaïs Fernandez","REF-TAF-0222","XITU7ksBQbw","Ce hobby me donne envie de faire des trous dans mes chandails.","How to darn a hole in a sweater | Care & Repair | Donna Wilson",{"_uid":6765,"author":6766,"component":6752,"author_ref":6767,"youtube_id":6768,"description":6769,"video_title":6770},"a268cfb5-176b-4bc3-a7d5-aa9a524db3b1","Andréa Martinez","REF-TAM-0925","U1W0WDfx72s","Rien de mieux que faire du ménage. Sauf regarder les autres faire du ménage.","CLEAN + ORGANIZE WITH ME 🧺 deep clean, declutter & reset my home",{"_uid":6772,"author":6773,"component":6752,"author_ref":6774,"youtube_id":6775,"description":6776,"video_title":6777},"d2be2d16-2cea-4d1d-a463-8c38c53b5c4a","Antoine Hudon","REF-TAH-0824","9dP6ZvR9OFc","Zelda, c'est un jeu d'horreur, right?","3 Hours of Spooky Zelda Theories & Lore",{"_uid":6779,"author":6780,"component":6752,"author_ref":6781,"youtube_id":6782,"description":6783,"video_title":6784},"5dc61c33-d14d-4f09-bcfd-5ad72836548a","Ariane Lafleur","REF-TAL-0422","PRYx49dWswM","Un matin de qualité, c'est un café, mon chien et une vidéo sur la fin du capitalisme. ","Techno-féodalisme, ou comment le capital a tué le capitalisme à l'ère du numérique",{"_uid":6786,"author":6787,"component":6752,"author_ref":6788,"youtube_id":6789,"description":6790,"video_title":6791},"1f90f575-7c1a-48f5-86f7-c6f66c7e05e6","Barbara Ouhab","REF-TBO-0424","SWZr3uaVmJI","Qui n'aime pas les trucs bizarres?","Mais t’es pas net Baptiste",{"_uid":6793,"author":6794,"component":6752,"author_ref":6795,"youtube_id":6796,"description":6797,"video_title":6798},"dd1ddf4c-5484-4921-bed9-50d7e73cf018","Camille Henkel","REF-TCH-0525","5il-t8k7CTk","Il n'y a pas grand-chose qui bat les intros d'émissions des années 90.","Monster By Mistake Intro Theme",{"_uid":6800,"author":6801,"component":6752,"author_ref":6802,"youtube_id":6803,"description":6804,"video_title":6805},"f2a02a56-0a1b-4d52-89e5-0618d85b33f0","Cédric Givord","REF-TCG-1015","9o1_DL9uNlM","Des gens intelligents qui font des choses intelligentes. Dur de s'en lasser.","Reverse engineering Codex CLI to get GPT-5-Codex-Mini to draw me a pelican",{"_uid":6807,"author":6808,"component":6752,"author_ref":6809,"youtube_id":6810,"description":6811,"video_title":6812},"49f75e7e-a043-4b38-a252-c38ef9fae5d5","Clara Lafrance","REF-TCL-0319","F4abmc_EXTU","Deux de mes choses préférées réunies dans un des meilleurs « clash » de tous les temps.","I made a Pokemon Murder Mystery and trapped 3 YouTubers inside",{"_uid":6814,"author":6815,"component":6752,"author_ref":6816,"youtube_id":6817,"description":6818,"video_title":6819},"49ff3c50-5dd5-49b5-867a-6ec72f1a7399","Coralie Brindle","REF-TCB-0719","fm9RDuVoWiQ","J'aime penser que je peux faire pareil. Mais je ne peux pas. Mais je veux. Et je vais. ","Architect Turns Small Dark Athens Apartment into Bright, Contemporary Home, 42sqm/452sqft",{"_uid":6821,"author":6822,"component":6752,"author_ref":6823,"youtube_id":6824,"description":6825,"video_title":6826},"2d8c2778-2af6-4731-b6f5-d42abb4fa129","David Boivin","REF-TDB-0611","EvEpNNW7DfA","Rien ne crie « Canada » plus fort que des gens qui tombent en jouant au curling. Surtout s'ils s'excusent après.","Curling fails & funny clips COMPILATION",{"_uid":6828,"author":6829,"component":6752,"author_ref":6830,"youtube_id":6831,"description":6832,"video_title":6833},"d980a8b8-f93a-4bc5-955d-03bb25f176d6","Dave-Enrick Proulx","REF-TDP-0821","9alJwQG-Wbk","J'ai finalement une chance contre les petits gamers de 12 ans.","Neuromuscular Aim Assist",{"_uid":6835,"author":6836,"component":6752,"author_ref":6837,"youtube_id":6838,"description":6839,"video_title":6840},"51f60d32-0acc-4974-b4c2-5d36acfda5ee","Dominique Brown","REF-TDB-0126","6EMAOqRd4OA","Je ne suis pas un artiste. Répétez après moi. Je ne suis pas un artiste."," You are NOT an artist",{"_uid":6842,"author":6843,"component":6752,"author_ref":6844,"youtube_id":6845,"description":6846,"video_title":6847},"bcd532c4-f0ad-4df8-834b-e6dc6b034e73","Elodie Doua","REF-TED-0619","MiYM0SJ3EU8","L'évolution de mon addiction à Bob Ross."," Sight For Sore Eyes",{"_uid":6849,"author":6850,"component":6752,"author_ref":6851,"youtube_id":6852,"description":6853,"video_title":6854},"2bd7ae30-2be2-4605-87dc-3dbc5391dc44","Francis Champagne","REF-TFC-0525","QzP3vx8XadU","C'est de la pure alchimie.","Je transforme de la colle pour enfants en alcool buvable",{"_uid":6856,"author":6857,"component":6752,"author_ref":6858,"youtube_id":6859,"description":6860,"video_title":6861},"dcaff955-16cd-4dff-9084-38ce7e953d84","Jean-Francois Picard","REF-TJP-0611","JQB8aNKyeao","Ce n'est pas de la triche, c'est de la robotique!","My robotic club won't let you miss",{"_uid":6863,"author":6864,"component":6752,"author_ref":6865,"youtube_id":6866,"description":6867,"video_title":6868},"6b27ad70-b7cf-4b80-adbf-73abdbce733a","Jerome Devillers","REF-TJD-0222","c3wk9WWTfNs","Je ne sais pas pourquoi quelqu'un ferait ça, mais j'aime ça.","The 1000 OSCILLATOR MEGADRONE Is Complete! The KiloDrone Is ALIVE",{"_uid":6870,"author":6011,"component":6752,"author_ref":6871,"youtube_id":6872,"description":6873,"video_title":6874},"573dd75a-6eee-41a0-9242-04c5aafea594","REF-TJA-0716","oqWdSrPy-nk","Cette passion va me coûter cher, partie 1.","The Ultimate Guide to Grinders",{"_uid":6876,"author":6029,"component":6752,"author_ref":6877,"youtube_id":6878,"description":6879,"video_title":6880},"060f763d-2dd5-4d3a-8ef7-d2fba1fbaa73","REF-TJB-1217","nbtkdqT4fXA","Je suis venu pour le nom et resté pour le knowledge."," ChatGPT Is A CODE RED For Google Business",{"_uid":6882,"author":5956,"component":6752,"author_ref":6883,"youtube_id":6884,"description":6885,"video_title":6886},"74be2ec4-20ee-4e78-9e8c-e7826a38eada","REF-TJP-0113","Vw_cZU-8dio","Sauvez-moi des TikTok de conseils beauté.","Swatching ALL Swiss Beauty Select Dare to Matte Lipsticks | Review",{"_uid":6888,"author":6889,"component":6752,"author_ref":6890,"youtube_id":6891,"description":6892,"video_title":6893},"189e923d-fcf5-44e0-9e8e-9413c9512336","Justine Gely","REF-TJG-0424","mSX3OyW9Rao","On peut se tanner de ça?","feu de foyer",{"_uid":6895,"author":6896,"component":6752,"author_ref":6897,"youtube_id":6898,"description":6899,"video_title":6900},"bfaa3e85-e374-4620-8617-d2e2036420f3","Laurence Valois-Fortier","REF-TLV-0419","ruZMPvqq9Zw","C'est pour l'inspiration, promis.","Architecture Digest",{"_uid":6902,"author":6903,"component":6752,"author_ref":6904,"youtube_id":6905,"description":6906,"video_title":6907},"48aab024-1d92-4249-81df-5f185f250595","Laurent Vénérosy","REF-TLV-0522","udilkPa4qBM","RIEN NE BAT LA SCIENCE!!!"," Mushroom and Plant Jamming",{"_uid":6909,"author":6910,"component":6752,"author_ref":6911,"youtube_id":6912,"description":6913,"video_title":6914},"937332b7-4b09-45bb-bbf3-f6b002bfa366","Madeline Dumayne","REF-TMD-0815","VSzwZCPklnU","Les combinaisons de bouffe pas d'allure sont tellement tasty. Ou du moins, elles ont l'air.","Soup Dumpling Lasagna is Criminal",{"_uid":6916,"author":6917,"component":6752,"author_ref":6918,"youtube_id":6919,"description":6920,"video_title":6921},"6ae2f6fc-df48-4be8-8507-2df16c54ae38","Mansi Bhardwaj","REF-TMB-0126","jfKfPfyJRdk","Des beats chill pour travailler, à l'infini. De rien."," lofi hip hop radio 📚 beats to relax/study to",{"_uid":6923,"author":6924,"component":6752,"author_ref":6925,"youtube_id":6926,"description":6927,"video_title":6928},"5979fd96-04cb-4c8a-ab08-5fea18975353","Marc-André Dandurand","REF-TMD-0817","vDRuZW4s4vk","Est-ce que je peux payer une hypothèque avec des cartes Pokémon?"," The ENTIRE History of Pokémon Cards",{"_uid":6930,"author":6931,"component":6752,"author_ref":6932,"youtube_id":6933,"description":6934,"video_title":6935},"9aa40d67-6712-45dd-8798-05cae152e624","Marianne Renaud","REF-TMR-0421","5SRgdyUsuAg","La meilleure chose après Downton Abbey et Bridgerton.","1,000 Years Of English Monarchy In 4 Hours",{"_uid":6937,"author":6938,"component":6752,"author_ref":6939,"youtube_id":6940,"description":6941,"video_title":6942},"374d27a5-ba16-4649-9d0c-79ce883084bb","Marie Huet","REF-TMH-1025","a03U45jFxOI","Une fois qu'on commence à regarder des recettes sur YouTube, impossible d'arrêter."," How To Make Butter Chicken At Home",{"_uid":6944,"author":6002,"component":6752,"author_ref":6945,"youtube_id":6946,"description":6947,"video_title":6948},"5959f9e3-9c66-4e9f-b345-e2b269dc3eaf","REF-TMC-0118","48LB9T3zOB0","Croyez-moi, mes garde-robes ne ressemblent pas à ça."," Comment organiser sa garde-robe comme une pro",{"_uid":6950,"author":5966,"component":6752,"author_ref":6951,"youtube_id":6952,"description":6953,"video_title":6954},"db804a96-eb3d-45f3-9a42-72f007c5a0bf","REF-TMS-1125","_bpldVR1c48","À la recherche du temps où internet était l'fun."," The Most Useless Website on the Internet",{"_uid":6956,"author":6957,"component":6752,"author_ref":6958,"youtube_id":6959,"description":6960,"video_title":6961},"a7c9146c-f3ca-4c43-bf76-c014317c6411","Michel Corbeau","REF-TMC-1224","54kEn8V-53E","Tout le monde s'entend pour dire que les craquements de dos, c'est du gros ASMR?"," DON'T WATCH THIS IF YOU DON'T LIKE BACK CRACKING",{"_uid":6963,"author":6964,"component":6752,"author_ref":6965,"youtube_id":6966,"description":6967,"video_title":6968},"91cf4775-b4c8-434c-930a-958c6a949e6c","Mika Carbonneau","REF-TMC-0518","GpfHfZvYZEM","Les chants de gorge amènent les larmes à mes yeux et la puissance à mes doigts."," canto difonico Tuvano",{"_uid":6970,"author":5993,"component":6752,"author_ref":142,"youtube_id":6971,"description":6972,"video_title":6973},"228155e4-8785-4cef-9b98-b68d53f48b94","3XfmF0GBaFI","J'ai besoin de regarder combien de ces vidéos avant d'arrêter d'avoir des entorses aux chevilles?"," Quick and Easy Ankle Strapping for Trail Runners",{"_uid":6975,"author":6976,"component":6752,"author_ref":6977,"youtube_id":6978,"description":6979,"video_title":6980},"695fac3b-b530-4866-8ee0-b859c18b24a0","Olivier Langelier","REF-TOL-0126","-rX6L5q45wc","Toujours plus de temps pour s'inspirer."," 8 Things Award-Winning Websites Have in Common",{"_uid":6982,"author":6983,"component":6752,"author_ref":6984,"youtube_id":6985,"description":6986,"video_title":6987},"140fde8f-1330-484f-a8a1-1f1d7b98ff1a","Quentin Renaud","REF-TQR-0522","ILWB3nbAMF0","Je crois que j'ai trouvé le rabbit hole le plus profond.","ARCHIVE▪DOT▪ORG",{"_uid":6989,"author":6990,"component":6752,"author_ref":6991,"youtube_id":6992,"description":6993,"video_title":6994},"b42a6280-026f-4da1-8374-6bef866a701c","Romain Avalle","REF-TRA-0522","5uNw2gqb7bc","Je rêve du temps paisible où John Deere fera partie de ma vie.","12 HOURS OF LAWNMOWER",{"_uid":6996,"author":5975,"component":6752,"author_ref":6997,"youtube_id":6998,"description":6999,"video_title":7000},"23222c36-9d77-4b86-8212-3eba07779c3f","REF-TRP-1019","dQw4w9WgXcQ","Je ne suis pas certain que c'est un rabbit hole, mais au moins, c'est l'internet."," Rick Astley",{"_uid":7002,"author":7003,"component":6752,"author_ref":7004,"youtube_id":7005,"description":7006,"video_title":7007},"88b800df-5691-456c-b930-5dd3da01cdb0","Savannah Dubreuil","REF-TSD-0225","Ai7S6qv7IwQ","Fais juste essayer d'arrêter de regarder ça. L'art à sa forme la plus pure.","Mestre",{"_uid":7009,"author":7010,"component":6752,"author_ref":7011,"youtube_id":7012,"description":7013,"video_title":7014},"b142d28e-0d79-40a8-b317-3d8dd6af9a30","Sophie Giraldeau","REF-TSG-0221","9TGlc0Fufgk","Stressé? Ouvre ton esprit à la nature.","Nature Relaxation",{"_uid":7016,"author":7017,"component":6752,"author_ref":7018,"youtube_id":7019,"description":7020,"video_title":7021},"5ddc6e24-8247-4afb-ba39-3a4bee75e104","Valentin Arvis","REF-TVA-1025","aTFsBqhpLes","Le vrai débat : qui est le roi du rabbit hole espresso? Hoffman ou Hedrick?","Understanding Espresso - Dose (Episode #1)",{"_uid":7023,"author":7024,"component":6752,"author_ref":7025,"youtube_id":7026,"description":7027,"video_title":142},"af887137-758b-41b2-8c5b-aad61b8598dd","Vincent Bélanger","REF-TVB-0617","m3SA86kDPH4","Cette passion va me coûter cher, partie 2.",{"_uid":7029,"author":7030,"component":6752,"author_ref":7031,"youtube_id":7032,"description":7033,"video_title":7034},"85dec484-0afa-4270-ab6c-37b96da1d5b8","Vincent Paradis","REF-TVP-0720","XAL8InyYIeQ","Est-ce qu'il existe une fin à ces vidéos, et est-ce qu'il existe un build parfait?","Valheim Builds Compilation",{"_uid":7036,"author":7037,"component":6752,"author_ref":7038,"youtube_id":7039,"description":142,"video_title":7040},"7a548b09-5855-4356-a900-3fabd7f9380c","Constance S","TCS-0723","QrGrOK8oZG8","Too Many Cooks","Rabbit_Hole","CareersRabbitHoleBlock",[7044],{"_uid":7045,"text":7046,"state":7047,"component":6714},"1fc66298-4db6-4536-b680-56ba9611a5f0","C'est le temps de voir où va notre temps libre ?","5",{"_uid":7049,"title":7050,"content":7051,"priority":38,"component":6731,"reffy_emotion":7052},"241852bc-2818-47e3-b4e2-2dd12b3999fb","Party ADMIN","bd7a0e85-d8cc-4329-ae25-6c78f4d371de",[7053],{"_uid":7054,"text":7055,"state":7047,"component":6714},"0bd404b5-4edf-4831-a634-4fa9d4340dae","Je n'ai pas été invité à celui là :'(",{"_uid":7057,"title":7058,"content":7059,"priority":38,"component":6731,"reffy_emotion":7060},"3b5aaac2-80a5-4fa4-8082-cd9871f1cbff","Party terrasse","d868f11f-7f33-46ac-8b35-567910a80a24",[7061],{"_uid":7062,"text":7063,"state":6726,"component":6714},"1e0c9775-9a06-4858-8ace-eadff8cecc81","Je peux apprécier l'idée du soleil.",{"_uid":7065,"title":7066,"content":7067,"priority":38,"component":7068,"reffy_emotion":7069},"b46bf5fe-8db7-4027-9a06-bc9847abff2e","Playlist","9c1180a2-345d-4f95-b0ad-65f55a75cf7f","CareersPlaylistBlock",[7070],{"_uid":7071,"text":7072,"state":6745,"component":6714},"0a7758c7-a6ae-4ce9-8a9d-50129ccd3c38","I GOT A FEELING.......\noups désolé pour ça.",{"_uid":7074,"title":7075,"content":7076,"priority":38,"component":6721,"reffy_emotion":7077},"5a075435-0415-4319-a8d6-f832384726c4","Thumb","958e6fad-d227-4eeb-947e-9c10192803e2",[7078],{"_uid":7079,"text":7080,"state":6745,"component":6714},"9853ad13-4f66-4f6b-a90e-20a787767a2c","Oui, il existe une version physique du trophée",{"_uid":7082,"title":7083,"content":7084,"priority":38,"component":6731,"reffy_emotion":7085},"d1bfed6e-f1e7-4446-922a-6dfbc11de412","Animaux","5b6c0f09-01c1-42e8-8649-af0ff553b105",[7086],{"_uid":7087,"text":7088,"state":6736,"component":6714},"e6ca51c5-0e1a-482a-838e-b81f228f7d9d","On aime tous les animaux. \nOu presque.","pageCareers","careers","fr/carrieres/",[],112082983358935,"67dd5928-558a-42d5-a605-c9f3b8670d29","2025-11-13T19:12:07.196Z",[],"careers/",[7099],{"path":7100,"name":35,"lang":42,"published":47},"carrieres/","Carrières",[7103,7536],{"_uid":7104,"link":7105,"label":7535,"component":1053},"114d5ea4-8566-487e-9ac1-5f304a15333e",{"id":7106,"url":142,"linktype":332,"fieldtype":333,"cached_url":7107,"prep":47,"story":7108},"1142c69d-3c90-4cd1-8240-8f5e1d5771e6","/fr/Privacy-policy",{"name":7109,"created_at":7110,"published_at":7111,"updated_at":7112,"id":7113,"uuid":7106,"content":7114,"slug":7526,"full_slug":7527,"sort_by_date":35,"position":747,"tag_list":7528,"is_startpage":38,"parent_id":35,"meta_data":35,"group_id":7529,"first_published_at":7530,"release_id":35,"lang":42,"path":35,"alternates":7531,"default_full_slug":7526,"translated_slugs":7532,"_stopResolving":47},"Privacy policy","2025-08-29T16:55:01.821Z","2026-04-10T21:43:33.019Z","2026-04-10T21:43:33.039Z",85184110137459,{"seo":7115,"_uid":7122,"body":7123,"title":7525,"component":6116},[7116],{"_uid":7117,"meta":7118,"noindex":38,"component":1549},"4a8baa5f-51fd-496c-873d-43fcb1068c02",{"_uid":7119,"title":7120,"plugin":1547,"og_image":142,"og_title":142,"description":7121,"twitter_image":142,"twitter_title":142,"og_description":142,"twitter_description":142},"9ee03ca5-16a7-4520-91f5-94585e181c55","Politique de protection des renseignement personnels | REF","La présente politique de protection des renseignements personnels régit la collecte, l’utilisation et la conservation des renseignements obtenus par REF.","d2bfa634-3097-4190-9848-b71c77a893a9",[7124],{"_uid":7125,"wysiwyg":7126,"component":7524},"4ce01d22-8cda-45a7-9b04-c46ea4a49375",{"type":17,"content":7127},[7128,7135,7140,7145,7147,7153,7158,7163,7168,7170,7175,7180,7252,7257,7259,7264,7269,7292,7297,7302,7304,7309,7314,7319,7324,7349,7354,7359,7361,7366,7371,7378,7383,7396,7403,7460,7465,7470,7475,7480,7482,7487,7492,7494,7499,7504],{"type":7129,"attrs":7130,"content":7132},"heading",{"level":7131,"textAlign":35},5,[7133],{"text":7134,"type":119},"REF (« REF » ou « nous ») se soucie du respect de votre vie privée et de la protection de vos renseignements personnels. REF s’engage à protéger vos renseignements personnels recueillis lors de votre utilisation du site web www.ref.digital (le « site web »), lorsque vous communiquez avec nous et lorsque vous faites affaire avec nous, notamment lorsque nous rendons nos services d’expérience de marque, et à ne les utiliser qu’aux fins auxquelles ils ont été recueillis. Nos employé·es et nos mandataires sont également tenus de respecter la confidentialité de l’information que nous recevons dans le contexte de la prestation de nos services.",{"type":7129,"attrs":7136,"content":7137},{"level":7131,"textAlign":35},[7138],{"text":7139,"type":119},"La présente politique de protection des renseignements personnels (la « politique de vie privée ») régit la collecte, l’utilisation et la conservation des renseignements obtenus par REF aux fins de la prestation de nos services d’expérience de marque, ainsi que les renseignements concernant les utilisateur·trices lorsqu’elles et ils accèdent à ou utilisent le site web ou lorsqu’elles et ils communiquent avec nous, que ce soit par courriel, par téléphone, via les réseaux sociaux ou autrement.",{"type":7129,"attrs":7141,"content":7142},{"level":7131,"textAlign":35},[7143],{"text":7144,"type":119},"EN ACCÉDANT AU SITE WEB OU EN NOUS COMMUNIQUANT AUTREMENT DES RENSEIGNEMENTS PERSONNELS, VOUS CONSENTEZ À LA COLLECTE, À L’UTILISATION, À LA COMMUNICATION ET À LA CONSERVATION DE VOS RENSEIGNEMENTS PERSONNELS SELON LES CONDITIONS DÉCRITES DANS LA PRÉSENTE POLITIQUE.",{"type":20,"attrs":7146},{"textAlign":35},{"type":7129,"attrs":7148,"content":7150},{"level":7149,"textAlign":35},3,[7151],{"text":7152,"type":119},"1. Portée et application",{"type":20,"attrs":7154,"content":7155},{"textAlign":35},[7156],{"text":7157,"type":119},"Le terme « renseignement personnel » désigne les renseignements qui, lorsque pris seuls ou en combinaison avec d’autres renseignements, permettent d’identifier un individu, par exemple son nom, sa date de naissance, son adresse courriel, et tout autre renseignement devant être traité comme un « renseignement personnel » conformément aux lois applicables.",{"type":20,"attrs":7159,"content":7160},{"textAlign":35},[7161],{"text":7162,"type":119},"REF se réserve le droit de changer la présente politique de vie privée à tout moment sans préavis. La version à jour de la politique de vie privée est disponible sur le site web et sa date d’entrée en vigueur y est indiquée. Si des changements de nature à modifier de manière importante le risque en matière de vie privée sont apportés à la politique, nous vous en aviserons au moyen d’un avis publié sur la page d’accueil du site web ou nous communiquerons avec vous pour vous en informer, lorsque requis par la loi. Si vous continuez d’utiliser le site web après l’entrée en vigueur de tels changements, vous serez réputé·e avoir accepté ces changements. Nous vous recommandons de consulter régulièrement notre politique de vie privée.",{"type":20,"attrs":7164,"content":7165},{"textAlign":35},[7166],{"text":7167,"type":119},"La présente politique fait partie intégrante des conditions d’utilisation du site web, lesquelles régissent votre utilisation du site web.",{"type":20,"attrs":7169},{"textAlign":35},{"type":7129,"attrs":7171,"content":7172},{"level":7149,"textAlign":35},[7173],{"text":7174,"type":119},"2. Pourquoi nous recueillons les renseignements",{"type":20,"attrs":7176,"content":7177},{"textAlign":35},[7178],{"text":7179,"type":119},"Les renseignements personnels qui sont recueillis et utilisés le sont notamment aux fins suivantes :",{"type":6321,"content":7181},[7182,7189,7196,7203,7210,7217,7224,7231,7238,7245],{"type":6324,"content":7183},[7184],{"type":20,"attrs":7185,"content":7186},{"textAlign":35},[7187],{"text":7188,"type":119},"afin de rendre nos services d’expérience de marque",{"type":6324,"content":7190},[7191],{"type":20,"attrs":7192,"content":7193},{"textAlign":35},[7194],{"text":7195,"type":119},"afin de permettre aux utilisateur·trices d’accéder au site web et de l’utiliser convenablement",{"type":6324,"content":7197},[7198],{"type":20,"attrs":7199,"content":7200},{"textAlign":35},[7201],{"text":7202,"type":119},"afin de créer et de gérer les relations client·es, notamment dans le cadre d’appel d’offres",{"type":6324,"content":7204},[7205],{"type":20,"attrs":7206,"content":7207},{"textAlign":35},[7208],{"text":7209,"type":119},"afin de traiter les demandes des utilisateur·trices et de nos client·es, notamment les demandes de renseignements",{"type":6324,"content":7211},[7212],{"type":20,"attrs":7213,"content":7214},{"textAlign":35},[7215],{"text":7216,"type":119},"afin de permettre aux utilisateur·trices de postuler pour un poste affiché",{"type":6324,"content":7218},[7219],{"type":20,"attrs":7220,"content":7221},{"textAlign":35},[7222],{"text":7223,"type":119},"afin de traiter les problèmes qui nous sont signalés par les utilisateur·trices ou par nos client·es, notamment pour faire du dépannage, du soutien, de l’optimisation et des examens en matière de bris de sécurité du site web ou pour restaurer les données perdues",{"type":6324,"content":7225},[7226],{"type":20,"attrs":7227,"content":7228},{"textAlign":35},[7229],{"text":7230,"type":119},"afin d’évaluer, d’optimiser et d’améliorer le contenu et les fonctionnalités du site web",{"type":6324,"content":7232},[7233],{"type":20,"attrs":7234,"content":7235},{"textAlign":35},[7236],{"text":7237,"type":119},"afin de communiquer avec vous relativement à une demande que vous avez faite ou à votre expérience avec nos services ou notre site web",{"type":6324,"content":7239},[7240],{"type":20,"attrs":7241,"content":7242},{"textAlign":35},[7243],{"text":7244,"type":119},"afin de faire le suivi de votre utilisation des fonctionnalités du site web, afin de vous proposer du contenu publicitaire et/ou d’améliorer le contenu de nos publicités et de notre site web de manière à ce qu’ils soient mieux adaptés ou d’intérêt pour le public. Pour plus d’informations à ce sujet, nous vous invitons à consulter la section de cette politique relative aux témoins de connexion",{"type":6324,"content":7246},[7247],{"type":20,"attrs":7248,"content":7249},{"textAlign":35},[7250],{"text":7251,"type":119},"toute autre fin que vous avez autorisée",{"type":20,"attrs":7253,"content":7254},{"textAlign":35},[7255],{"text":7256,"type":119},"Nous n’utilisons les renseignements personnels que pour les fins auxquelles ils ont été recueillis.",{"type":20,"attrs":7258},{"textAlign":35},{"type":7129,"attrs":7260,"content":7261},{"level":7149,"textAlign":35},[7262],{"text":7263,"type":119},"3. Les renseignements que nous recueillons",{"type":20,"attrs":7265,"content":7266},{"textAlign":35},[7267],{"text":7268,"type":119},"Nous pouvons recueillir et traiter différents types de renseignements personnels dans le cadre de nos activités et de notre prestation de services, et lorsque vous accédez au site web et utilisez ce dernier, y compris, selon le cas :",{"type":6321,"content":7270},[7271,7278,7285],{"type":6324,"content":7272},[7273],{"type":20,"attrs":7274,"content":7275},{"textAlign":35},[7276],{"text":7277,"type":119},"des renseignements identifiables comme votre nom complet, votre date de naissance ou tout autre renseignement figurant sur des pièces d’identité délivrées par le gouvernement",{"type":6324,"content":7279},[7280],{"type":20,"attrs":7281,"content":7282},{"textAlign":35},[7283],{"text":7284,"type":119},"des coordonnées de contact, comme votre adresse postale, votre adresse courriel et votre numéro de téléphone",{"type":6324,"content":7286},[7287],{"type":20,"attrs":7288,"content":7289},{"textAlign":35},[7290],{"text":7291,"type":119},"des renseignements de nature financière, comme une adresse de facturation, de l’information relative à un compte bancaire ou des données de paiement",{"type":20,"attrs":7293,"content":7294},{"textAlign":35},[7295],{"text":7296,"type":119},"des renseignements sur l’utilisation du site web et d’autres renseignements techniques. Pour plus d’informations à ce sujet, nous vous invitons à consulter la section de cette politique relative aux témoins de connexion.",{"type":20,"attrs":7298,"content":7299},{"textAlign":35},[7300],{"text":7301,"type":119},"Si, dans le cadre de votre relation d’affaires avec nous, vous devez nous communiquer des renseignements personnels qui concernent des personnes tierces (par exemple, des membres de votre famille, des client·es, des employé·es, etc.) vous déclarez et reconnaissez que vous avez obtenu le consentement de ces dernières à une telle communication.",{"type":20,"attrs":7303},{"textAlign":35},{"type":7129,"attrs":7305,"content":7306},{"level":7149,"textAlign":35},[7307],{"text":7308,"type":119},"4. Comment les renseignements sont conservés et communiqués",{"type":20,"attrs":7310,"content":7311},{"textAlign":35},[7312],{"text":7313,"type":119},"REF conserve les renseignements personnels pendant une période raisonnable soit pour vous donner correctement accès aux sites web, soit pour rendre nos services d’expérience de marque, soit pour répondre entièrement à vos demandes, soit pour atteindre les fins énoncées, soit conformément aux dispositions de la loi, selon celui de ces délais qui est le plus long. Après cette période, nous veillons à les détruire de façon à en assurer la protection contre un accès ou une communication non autorisée.",{"type":20,"attrs":7315,"content":7316},{"textAlign":35},[7317],{"text":7318,"type":119},"Seul·es les membres du personnel concerné·es peuvent accéder aux données lorsque cela est nécessaire à l’accomplissement de leurs fonctions liées aux services et conformément aux fins énoncées dans la présente politique de vie privée, sous réserve du paragraphe suivant.",{"type":20,"attrs":7320,"content":7321},{"textAlign":35},[7322],{"text":7323,"type":119},"Nous ne divulguons jamais vos renseignements personnels à quiconque à l’extérieur de REF sans votre consentement, à l’exception des tiers suivants et seulement si ceux-ci ont mis en place les garanties de sécurité appropriées afin d’assurer au moins le même niveau de sécurité que le nôtre :",{"type":6321,"content":7325},[7326,7333,7340],{"type":6324,"content":7327},[7328],{"type":20,"attrs":7329,"content":7330},{"textAlign":35},[7331],{"text":7332,"type":119},"nos fournisseurs dont les services ont été retenus afin de s’acquitter de certaines fonctions pour notre compte (traitement et conservation de données, analyse de la qualité du service et suivi et gestion des candidatures et du recrutement). Dans ce cas, nous prenons les mesures nécessaires pour s’assurer que ces tiers n’ont accès qu’aux renseignements qui sont nécessaires pour mener à bien les services convenus, qu’ils traitent vos renseignements aux seules fins que nous avons déterminées et qu’ils ont en place des mesures de protection des renseignements personnels conformes aux lois applicables et permettant de respecter les mêmes conditions et le même niveau de protection que ce qui est édicté dans la présente politique de vie privée",{"type":6324,"content":7334},[7335],{"type":20,"attrs":7336,"content":7337},{"textAlign":35},[7338],{"text":7339,"type":119},"toute entité advenant une fusion, une réorganisation corporative ou un changement de contrôle de REF, en tout ou en partie, uniquement si les parties ont signé une entente stipulant que la collecte, l’utilisation et la divulgation de l’information est limitée aux objectifs de la transaction commerciale",{"type":6324,"content":7341},[7342,7347],{"type":20,"attrs":7343,"content":7344},{"textAlign":35},[7345],{"text":7346,"type":119},"toute autorité publique si la loi l’exige, ou pour défendre nos droits, ou autrement conformément à la loi. Si REF doit divulguer des renseignements ou fournir une copie de ces renseignements à une agence gouvernementale en vertu d’une loi ou conformément à une ordonnance d’un tribunal, REF essaiera de vous en aviser au préalable dans la mesure où la loi le permet.",{"type":20,"attrs":7348},{"textAlign":35},{"type":7129,"attrs":7350,"content":7351},{"level":7149,"textAlign":35},[7352],{"text":7353,"type":119},"5. Hyperliens et tiers",{"type":20,"attrs":7355,"content":7356},{"textAlign":35},[7357],{"text":7358,"type":119},"Le site web peut contenir des options de partage ou de publication ou des liens vers des sites web ou plateformes de tiers. En utilisant ou en activant ces liens ou fonctionnalités, vous quittez le site web et votre navigation devient alors assujettie aux conditions d’utilisation et à la politique de protection des renseignements personnels de ces tiers. Nous n’exerçons aucun contrôle sur ces plateformes de tiers et le fait que ces plateformes soient répertoriées sur le site web n’engage en aucun cas notre responsabilité.",{"type":20,"attrs":7360},{"textAlign":35},{"type":7129,"attrs":7362,"content":7363},{"level":7149,"textAlign":35},[7364],{"text":7365,"type":119},"6. Témoins de connexion",{"type":20,"attrs":7367,"content":7368},{"textAlign":35},[7369],{"text":7370,"type":119},"Nous utilisons des témoins et des technologies similaires sur le site web pour améliorer sa performance et pour personnaliser le contenu qui vous est présenté. Nous utilisons le terme « témoin » dans la présente politique pour désigner tous les fichiers similaires qui collectent des renseignements à ces fins.",{"type":20,"attrs":7372,"content":7373},{"textAlign":35},[7374],{"text":7375,"type":119,"marks":7376},"Qu'est-ce qu'un témoin?",[7377],{"type":126},{"type":20,"attrs":7379,"content":7380},{"textAlign":35},[7381],{"text":7382,"type":119},"Les témoins sont de petits fichiers texte stockés sur le disque dur de votre ordinateur, tablette ou appareil mobile lorsque vous visitez un site web ou une page pour la première fois. Ces fichiers permettent de conserver certaines informations à propos de votre utilisation du site web, telles que la date de votre plus récente visite, les pages consultées et les fichiers téléchargés. Les témoins permettent ainsi d’adapter les sites web afin qu’ils répondent mieux aux intérêts et préférences des utilisateur·trices.",{"type":20,"attrs":7384,"content":7385},{"textAlign":35},[7386,7388,7394],{"text":7387,"type":119},"Vous pouvez accepter ou personnaliser l’utilisation de témoins en ",{"text":7389,"type":119,"marks":7390},"cliquant ici",[7391],{"type":1053,"attrs":7392},{"href":7393,"uuid":35,"anchor":35,"target":2844,"linktype":1033},"#cmp",{"text":7395,"type":119},".",{"type":20,"attrs":7397,"content":7398},{"textAlign":35},[7399],{"text":7400,"type":119,"marks":7401},"Les témoins que nous utilisons",[7402],{"type":126},{"type":6321,"content":7404},[7405,7418,7430,7444],{"type":6324,"content":7406},[7407],{"type":20,"attrs":7408,"content":7409},{"textAlign":35},[7410,7414,7416],{"text":7411,"type":119,"marks":7412},"Témoins nécessaires",[7413],{"type":126},{"type":7415},"hard_break",{"text":7417,"type":119},"Ces témoins sont indispensables au fonctionnement du site web et ne peuvent être désactivés. Ils sont généralement créés en réponse à des actions ou des demandes de votre part, par exemple lorsque vous remplissez un formulaire. Il est possible de configurer votre navigateur pour bloquer ces témoins ou être alerté·e de leur existence, mais certaines parties du site web pourraient alors ne pas vous être accessibles.",{"type":6324,"content":7419},[7420],{"type":20,"attrs":7421,"content":7422},{"textAlign":35},[7423,7427,7428],{"text":7424,"type":119,"marks":7425},"Témoins analytiques",[7426],{"type":126},{"type":7415},{"text":7429,"type":119},"Ces témoins nous permettent d’analyser la navigation sur nos sites pour en améliorer le fonctionnement. Nous utilisons des outils de tiers tels que Google Analytics afin de comprendre comment les utilisateur·trices utilisent le site web et afin d’analyser l’achalandage sur le site web et compiler des données analytiques anonymes. Si vous ne souhaitez pas transmettre d’informations à Google Analytics, vous pouvez choisir de désactiver l’utilisation de vos données en employant le module complémentaire de navigateur pour la désactivation de Google Analytics disponible au https://tools.google.com/dlpage/gaoptout. Pour plus d’informations concernant Google Analytics et la manière dont ce tiers traite et gère vos renseignements personnels, vous pouvez consulter la politique de vie privée disponible au http://www.google.com/intl/fr-CA/policies/privacy/.",{"type":6324,"content":7431},[7432,7439],{"type":20,"attrs":7433,"content":7434},{"textAlign":35},[7435],{"text":7436,"type":119,"marks":7437},"Témoins de préférence",[7438],{"type":126},{"type":20,"attrs":7440,"content":7441},{"textAlign":35},[7442],{"text":7443,"type":119},"Ces témoins servent à reconnaître et à sauvegarder vos préférences. Ils sont utilisés afin de mémoriser vos préférences et afin de s’assurer que vous accédez toujours à la même version du site web. Par exemple, ces témoins peuvent mémoriser votre langue de préférence ou encore des paramètres vidéo et audio particuliers.",{"type":6324,"content":7445},[7446,7453,7458],{"type":20,"attrs":7447,"content":7448},{"textAlign":35},[7449],{"text":7450,"type":119,"marks":7451},"Témoins de marketing",[7452],{"type":126},{"type":20,"attrs":7454,"content":7455},{"textAlign":35},[7456],{"text":7457,"type":119},"Ces témoins permettent de personnaliser les publicités que vous voyez en fonction de vos centres d’intérêt et de limiter le nombre de fois que vous voyez une publicité. Ils sont généralement créés par nos partenaires publicitaires et utilisés afin d’afficher des publicités qui sont pertinentes et attrayantes pour vous.",{"type":20,"attrs":7459},{"textAlign":35},{"type":7129,"attrs":7461,"content":7462},{"level":7149,"textAlign":35},[7463],{"text":7464,"type":119},"7. Sécurité et conservation",{"type":20,"attrs":7466,"content":7467},{"textAlign":35},[7468],{"text":7469,"type":119},"Toutes les données sont conservées sur des serveurs avec des garanties de haute sécurité, protégées contre les usages non conformes et l’accès par des personnes non autorisées. Nous nous efforçons de maintenir en place les mesures de sécurité physiques, administratives et techniques nécessaires à nos bureaux et aux centres de conservation de renseignements. Les renseignements sont uniquement mis à la disposition des individus (employé·es ou agent·es) qui doivent avoir accès à ces informations pour mener à bien leurs responsabilités.",{"type":20,"attrs":7471,"content":7472},{"textAlign":35},[7473],{"text":7474,"type":119},"REF déploie des moyens raisonnables pour protéger vos renseignements personnels transmis lors de votre utilisation du site web et lorsque vous communiquez ou faites affaire avec nous. Plus spécifiquement, REF utilise des mesures techniques et organisationnelles pour protéger vos renseignements personnels contre la perte ou le vol ainsi que contre un accès et une divulgation non autorisés, tant à l’interne qu’à l’externe de notre organisation. Toutefois, aucun mécanisme de sécurité n’est parfait et vous devez savoir qu’il existe toujours un certain risque de bris de sécurité. REF décline toute responsabilité eu égard au fait que de telles informations vous concernant pourraient être divulguées, sauf en cas de négligence de la part de REF.",{"type":20,"attrs":7476,"content":7477},{"textAlign":35},[7478],{"text":7479,"type":119},"Les données peuvent être conservées sur des serveurs situés à l’extérieur du Québec et pourraient être traitées par des fournisseurs de services tiers situés à l’extérieur du Québec afin de leur permettre de s’acquitter de mandats au nom de REF. Dans ces cas, REF s’assure que les renseignements seront protégés par les garanties appropriées.",{"type":20,"attrs":7481},{"textAlign":35},{"type":7129,"attrs":7483,"content":7484},{"level":7149,"textAlign":35},[7485],{"text":7486,"type":119},"8. Vos droits",{"type":20,"attrs":7488,"content":7489},{"textAlign":35},[7490],{"text":7491,"type":119},"Vous avez le droit de connaître l’objet de la collecte et du traitement par REF des renseignements personnels vous concernant, ainsi que le droit d’accéder à ces renseignements, de les mettre à jour et de les corriger. Vous pouvez en tout temps retirer votre consentement à l’utilisation et à la conservation de vos renseignements personnels par REF. Dans un tel cas, cependant, il se pourrait que vous ne puissiez plus utiliser certaines fonctionnalités du site web ou recevoir certains services.",{"type":20,"attrs":7493},{"textAlign":35},{"type":7129,"attrs":7495,"content":7496},{"level":7149,"textAlign":35},[7497],{"text":7498,"type":119},"9. Contactez-nous",{"type":20,"attrs":7500,"content":7501},{"textAlign":35},[7502],{"text":7503,"type":119},"Si vous avez des questions au sujet de la présente politique de vie privée, de l’accès à vos renseignements personnels ou au sujet de la collecte, de l’utilisation et de la communication des renseignements personnels par REF ou de la façon dont vous pouvez exercer vos droits énoncés ci-dessus, porter plainte ou mettre à jour vos renseignements personnels, veuillez communiquer avec notre responsable de la protection des renseignements personnels de la façon suivante :",{"type":20,"attrs":7505,"content":7506},{"textAlign":35},[7507,7509,7515,7516,7518,7519,7521,7522],{"text":7508,"type":119},"Par courriel : ",{"text":7510,"type":119,"marks":7511},"renseignements.personnels@lg2.com",[7512],{"type":1053,"attrs":7513},{"href":7514,"uuid":35,"anchor":35,"target":35,"linktype":1033},"mailto:renseignements.personnels@lg2.com",{"type":7415},{"text":7517,"type":119},"Par la poste : REF, att. : responsable de la protection des renseignements personnels, 4051, rue Molson, bureau 100, Montréal, QC H1Y 3L1",{"type":7415},{"text":7520,"type":119},"Nous fournirons nos meilleurs efforts afin de traiter votre demande rapidement.",{"type":7415},{"text":7523,"type":119},"Dernière révision : 1er décembre 2023","textEditor","Politique de protection des renseignement personnels","privacy-policy","fr/politique-de-confidentialite",[],"8a15256e-bfe2-4efa-a4b1-2ef39fdbf13e","2025-08-29T16:55:56.646Z",[],[7533],{"path":7534,"name":7535,"lang":42,"published":47},"politique-de-confidentialite","Politique de confidentialité",{"_uid":7537,"link":7538,"label":7664,"component":1053},"8eb5c2d9-11ef-4ca6-be72-fc70f553c4ba",{"id":7539,"url":142,"linktype":332,"fieldtype":333,"cached_url":7540,"prep":47,"story":7541},"4e03db35-cb29-496d-bace-40de7b0da20f","/fr/terms-conditions",{"name":7542,"created_at":7543,"published_at":7544,"updated_at":7545,"id":7546,"uuid":7539,"content":7547,"slug":7655,"full_slug":7656,"sort_by_date":35,"position":3897,"tag_list":7657,"is_startpage":38,"parent_id":35,"meta_data":35,"group_id":7658,"first_published_at":7659,"release_id":35,"lang":42,"path":35,"alternates":7660,"default_full_slug":7655,"translated_slugs":7661,"_stopResolving":47},"Terms & Conditions","2025-08-11T15:13:09.148Z","2025-09-05T12:23:09.998Z","2025-09-05T12:23:10.011Z",78788973421174,{"seo":7548,"_uid":7555,"body":7556,"title":7654,"component":6116},[7549],{"_uid":7550,"meta":7551,"noindex":38,"component":1549},"5724fbf0-6641-4deb-8c13-be426ad92e12",{"_uid":7552,"title":7553,"plugin":1547,"og_image":142,"og_title":142,"description":7554,"twitter_image":142,"twitter_title":142,"og_description":142,"twitter_description":142},"6dfebb98-f163-4be5-b933-6fdb11360daf","Conditions d'utilisation du site | REF","Les présentes conditions d’utilisation s’appliquent aux utilisateurs du site web détenu et géré par REF.","e55399fc-cbd0-40f9-a960-27b2d55cbcab",[7557],{"_uid":7558,"wysiwyg":7559,"component":7524},"ed25f604-d7f1-448b-8726-d6d1d34dc023",{"type":17,"content":7560},[7561,7566,7571,7576,7577,7582,7586,7590,7591,7596,7600,7601,7606,7610,7614,7615,7622,7626,7627,7634,7638,7639,7646,7650],{"type":7129,"attrs":7562,"content":7563},{"level":7131},[7564],{"text":7565,"type":119},"Les présentes conditions d’utilisation les (« Conditions ») s’appliquent aux utilisateurs (« vous ») du site web ref.digital (le « site web ») détenu et géré par REF (« REF » ou « nous »).",{"type":7129,"attrs":7567,"content":7568},{"level":7131},[7569],{"text":7570,"type":119},"EN ACCÉDANT AU SITE WEB, VOUS REPRÉSENTEZ AVOIR LU ET ACCEPTER LES PRÉSENTES CONDITIONS. SI VOUS N’ACCEPTEZ PAS CES CONDITIONS, EN TOUT OU EN PARTIE, VEUILLEZ NE PAS UTILISER LE SITE WEB ET QUITTER CETTE PAGE. ",{"type":7129,"attrs":7572,"content":7573},{"level":7131},[7574],{"text":7575,"type":119},"NOUS NOUS RÉSERVONS LE DROIT, À NOTRE ENTIÈRE DISCRÉTION, MAIS NOTAMMENT AFIN D’AMÉLIORER VOTRE EXPÉRIENCE SUR NOS SITES WEB, DE METTRE À JOUR, DE RÉVISER OU D’AUTREMENT MODIFIER CES CONDITIONS. CES MODIFICATIONS ENTRERONT EN VIGUEUR IMMÉDIATEMENT ET SERONT INTÉGRÉES AUX PRÉSENTES. NOUS VOUS RECOMMANDONS DE PRENDRE CONNAISSANCE RÉGULIÈREMENT DE CES CONDITIONS AFIN DE VOUS ASSURER QU’IL S’AGIT DE LEUR VERSION À JOUR.",{"type":20},{"type":7129,"attrs":7578,"content":7579},{"level":7149},[7580],{"text":7581,"type":119},"1. Propriété intellectuelle",{"type":20,"content":7583},[7584],{"text":7585,"type":119},"Le logo REF est une marque de commerce de REF. D’autres noms, mots, titres, phrases, logos, dessins, graphiques, icônes et marques de commerce affichés sur le site web peuvent constituer des marques de commerce de REF ou de tiers. Aucun élément contenu dans le site web ne saurait être interprété de manière à vous concéder une licence ou un droit d’utilisation de quelque logo, dessin ou marque de commerce de REF ou d’un tiers. ",{"type":20,"content":7587},[7588],{"text":7589,"type":119},"Le contenu du site web est protégé par la loi sur le droit d’auteur et appartient à REF et à ses concédants de licences, ou à la partie identifiée comme fournisseur du contenu, le cas échéant. Il vous est strictement interdit de télécharger, de reproduire à des fins autres que personnelles, d’afficher, de publier, de transmettre, de distribuer ou d’autrement utiliser, en tout ou en partie, sur tout support, par quelque mode, tout élément du site web protégé par droit d’auteur ou par tout autre droit de propriété intellectuelle, sans obtenir la permission écrite préalable de REF, ou du titulaire du droit en question, le cas échéant.",{"type":20},{"type":7129,"attrs":7592,"content":7593},{"level":7149},[7594],{"text":7595,"type":119},"2. Liens vers d'autres sites",{"type":20,"content":7597},[7598],{"text":7599,"type":119},"Le site web peut comporter des liens vers des sites internet exploités par des tiers (les « sites internet de tiers »). En cliquant sur ces liens, vous quittez le site web. REF n’exerce aucun contrôle sur l’exploitation de ces sites internet de tiers. Le fait que le site web contient une référence à ces sites internet de tiers n’engage d’aucune façon la responsabilité de REF. Nous vous recommandons de porter une attention particulière aux conditions d’utilisation et politiques de protection des renseignements personnels de ces sites internet de tiers.",{"type":20},{"type":7129,"attrs":7602,"content":7603},{"level":7149},[7604],{"text":7605,"type":119},"3. Limitation de responsabilité et de garantie",{"type":20,"content":7607},[7608],{"text":7609,"type":119},"Bien que REF déploie tous les efforts raisonnables pour assurer l’exactitude des renseignements fournis sur le site web, ce dernier et les renseignements qui y sont contenus sont fournis tels quels sans aucune garantie, implicite ou explicite, notamment quant à leur exactitude, leur intégralité ou leur mise à jour. Le contenu de site web est fourni à titre informatif seulement et ne saurait être applicable à votre situation particulière, constituer une garantie de conformité aux lois applicables ou se suppléer aux conseils d’un professionnel. ",{"type":20,"content":7611},[7612],{"text":7613,"type":119},"D’aucune façon REF ne garantit que le site web sera accessible ou fonctionnel sans interruption ou que son contenu est et sera exempt de toute erreur, de tout virus, défaut, élément nuisible ou autre composante matériellement dommageable. REF, ses sociétés affiliées, leurs associés, actionnaires, administrateurs, dirigeants, employés, agents et représentants se dégagent de toute responsabilité relativement au mauvais fonctionnement de toute composante informatique, de tout logiciel ou de toute ligne de communication, relativement à la perte ou à l’absence de communication réseau ou relativement à toute transmission défaillante, incomplète, incompréhensible ou effacée par tout ordinateur ou tout réseau et qui peut limiter pour toute personne la possibilité d’accéder au site web ou l’en empêcher. En aucun cas, REF sera responsable de quelque dommage de quelque nature que ce soit, y compris des dommages réels, directs, indirects ou consécutifs, découlant, en tout ou en partie, du téléchargement de toute page internet ou de tout logiciel, de la transmission de toute information liée à la navigation sur le site web, ou de l'utilisation ou de la pertinence des renseignements disponibles sur le site web ou s'y rapportant.",{"type":20},{"type":7129,"attrs":7616,"content":7617},{"level":7149},[7618],{"text":7619,"type":119,"marks":7620},"4. Protection des renseignements personnels",[7621],{"type":126},{"type":20,"content":7623},[7624],{"text":7625,"type":119},"REF voit à la protection de vos renseignements personnels. Pour en savoir davantage sur les renseignements personnels que nous pouvons collecter lorsque vous accédez ou utilisez le site web et sur la manière dont nous les utilisons, conservons et communiquons, le cas échéant, veuillez-vous référer à notre politique de protection des renseignements personnels, laquelle est incorporée aux présentes Conditions.",{"type":20},{"type":7129,"attrs":7628,"content":7629},{"level":7149},[7630],{"text":7631,"type":119,"marks":7632},"5. Droit applicable et juridiction",[7633],{"type":126},{"type":20,"content":7635},[7636],{"text":7637,"type":119},"Les présentes Conditions sont régies exclusivement par les lois de la province de Québec et les lois fédérales qui y sont applicables, peu importe votre lieu de résidence ou votre emplacement. Tout litige, recours ou réclamation découlant de, ou en relation avec ces Conditions ou l’utilisation du site web ou de son contenu sera soumis à la juridiction exclusive des tribunaux compétents dans le district judiciaire de Montréal, province de Québec, Canada.",{"type":20},{"type":7129,"attrs":7640,"content":7641},{"level":7149},[7642],{"text":7643,"type":119,"marks":7644},"6. Généralités",[7645],{"type":126},{"type":20,"content":7647},[7648],{"text":7649,"type":119},"Ces Conditions, lesquelles incorporent notre politique de protection des renseignements personnels, constituent la totalité de l’entente intervenue entre vous et REF concernant votre navigation et utilisation du site web. Le défaut de REF d’insister sur la stricte exécution d’une clause des présentes Conditions ou son défaut de la faire respecter ne doit pas être interprété comme une renonciation à l’application de cette clause ou à un droit. Dans l’éventualité où un tribunal compétent jugeait qu’une disposition des Conditions est nulle, invalide ou non exécutoire, les autres dispositions des Conditions non-visées par ce jugement continueront de s’appliquer dans les limites permises par la loi.",{"type":20,"content":7651},[7652],{"text":7653,"type":119},"Dernière révision : [•] octobre 2022","Termes & Conditions","terms-conditions","fr/termes-conditions",[],"21546260-de54-4fb8-abc8-d261ac3af6ad","2025-08-11T15:13:21.084Z",[],[7662],{"path":7663,"name":7654,"lang":42,"published":47},"termes-conditions","Termes et 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